Geared toward management, this book explores the benefits of a well-planned organizational wellness program. Case studies and exercises outline the components of an effective health program and its often unappreciated contribution to business success

Recruiting volunteers is an essential guide for any nonprofit to define, develop, and nurture volunteers. This book takes you through the systematic process of volunteer recruitment, from defining your organization's mission and identifying your organization's roles and responsibilities, to analyzing the cost benefits associated with volunteers

This book covers everything from the first written warning through the intervention conference to termination. This book will help to define both the problem and the expected performance standard, then lead through a step-by-step improvement plan to resolve the situation in a positive and supportive manner

This book is an interactive, easy-to-read book designed to help you, as a manager, create a hard-to-leave workplace.You will learn to assess your treatment of employees, construct and receive feedback, and develop the attitude and communication skills you need to create a mutually satisfying, beneficial work environment

Office Politics tackles this sensitive subect by giving sound advice on such topics as practicing diplomacy, recognizing devious tactics, recovering from mistales. This book will also guide you in examining different office relationships and discovering ways in which support can be garnered from all levels

This book will revolutionize the way you think through the selection process and lead you to hiring practices that will improve the quality of your organization. Carefully planning, conducting, and evaluating interviews will result in sound decisions based on your predetermined specifications

This book presents the basics of quality in an easy-to-understand format designed to help management and employees establish and meet simple, effective quality standards. With the exercises and assessments in this book, you will set up perfection standards, design goals, measure performance

This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis

This book will teach you how to understand the motivation behind your interviewer's questions and how to follow up after the meeting. In today's highly competitive job market, it is imperative that you set yourself apart from the other applicants, maximize your search, and get an offer every time you apply

This book explains the value of being able to use the information you've obtained through research in order to ask thoughtful questions during your interview