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ZALTMAN, GERALD
How Customers Think : Essential Insights into the Mind of the Market / Zaltman, Gerald ... – Boston , Massachusetts : Harvard Business School Press, 2003. - 323 p., notes , index; . . – [N. c.] – 978-1-57851-826-5 (в пер.), 1-57851-826-1 : 4972 tg.
UDC:
658.89
Shelf code:
Р 2013/5722
Subject headings
- Customers
Annotation
In this mind-opening book, author argues that 95 percent of thinking happens in our unconscious. Therefore, unearthing your customers' desires requires you to understand the "mind of the market," that dynamic interplay between the consumers' and the marketers' thoughts that determines the outcome of every buying decision
Keywords
consumer behavior, psychological aspects, marketing, creative thinking
1/1 Free
book
TIMM, PAUL R.
How to Hold Successful Meetings : 30 Action Tips for Managing Effective Meetings / Timm, Paul R. ... – Franklin Lakes, NJ : Career Press, 1997. - 93 p., index;– (30-Minute Solutions Series. . . – [N. c.] – 978-1-56414-325-9 : 1960 tg.
UDC:
005.32
Shelf code:
Л 2013/41306
Subject headings
- Organizational behavior
Annotation
The next meeting you hold can be enthusiastic, effective and even exhilarating, once you learn the necessary action tips covered in this book. The methods are simple to learn, easy to implement and reap amazing results. Gone are the days of long, boring meetings full of frustrated, restless employess
Keywords
business meetings, action tips for managing, managing a business
1/1 Free
book
COLLIER, BILL
How to Succeed as a Small Business Owner... and Still Have a Life! / Collier, Bill . – 1st ed. - 4th printing .. – USA : Porchester Press, 2006. - 157 p., appendix;– (Collier Business Advisors. . . – [N. c.] – 978-0-9777785-0-8 : 2708-47 tg.
UDC:
658
Shelf code:
Л 2013/41309
Subject headings
- Organization of production. Management. Economy of Business
Annotation
This book helps to learn how to put your business on "auto-pilot" ; to use your business as a tool to enhance your personal life ; to set ambitious personal and business goals - and achieve them ; to develop a real, working business plan
Keywords
business planning, business guide, management
1/1 Free
book
BROUNSTEIN, MARTY
Handling the Difficult Employee : Solving Performance Problems / Brounstein, Marty ... – USA : Axzo Press, 1993. - 76 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-179-2, 1-56052-179-1 : 2105 tg.
UDC:
005.958
Shelf code:
Р 2013/5732
Subject headings
- Problems with staff
Annotation
This book covers everything from the first written warning through the intervention conference to termination. This book will help to define both the problem and the expected performance standard, then lead through a step-by-step improvement plan to resolve the situation in a positive and supportive manner
Keywords
management, problems with staff, difficult employee, work ethic, personal development, coaching
1/1 Free
book
DOYLE, MICHAEL
How to Make Meetings Work! : the new interaction method / Doyle, Michael Straus, David . – Berkley trade paperback edition .. – New York : Berkkey Books, 1993. - 301 p., appendix;– (Berkkey. . – Bibliogr.: p. 297 - 298 . – [N. c.] – 978-0-425-13870-0 : 2037 tg.
UDC:
005.745
Shelf code:
Л 2013/41782
Subject headings
- Meetings. Congresses. Symposia. Conferences
Annotation
Tested on more than 10,000 participants, the Interaction Method of conducting meetings is proven to increase productivity by up to 15 percent. Demonstrating how time and people can be better used in meetings, this thorough manual is indispensable for any organization--from large corporations to the PTA
Keywords
interaction method, solving problems, meetings importance
1/1 Free
book
FOX, JEFFREY J.
How to Make Big Money in Your Own Small Business : Unexpected Rules Every Small Business Owner Needs to Know / Fox, Jeffrey J. . – 1st ed. .. – New York : Hyperion, 2004. - 150 p.– (Hyperion. . . – [N. c.] – 0-7868-6825-2 (в пер.) : 2046 tg.
UDC:
658
Shelf code:
Л 2013/41768
Subject headings
- Organization of production. Management. Economic of enterprises
Annotation
In this book author uses his own experience as an extremely successful entrepreneur to lead the reader to the sources of reliable and lasting income. There is advice here for everyone
Keywords
small business, new business enterprises, management
1/1 Free
book
MITCHELL, JACK
Hug Your Customers : The Proven way to personalize sales and achieve astounding results / Mitchell, Jack . – 1st ed. .. – New York : Hyperion, 2003. - 284 p., appendix;– (Hyperion. . . – [N. c.] – 978-1-4013-0034-0 (в пер.) : 2715 tg.
UDC:
658.818
Shelf code:
Л 2013/41767
Subject headings
- Customer service (consumers)
Annotation
Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. A time when customer service has become the difference between success and failure
Keywords
business philosophy, customer relationship, business contacts, customer service
1/1 Free
book
Hold on Tight / . – 2nd ed. .. – New York : Disney Press, 2007. - 126 p., [8] p. of il.– (Disney Hannah Montana. : Based on the series created by Michael Poryes, Rich Correll & Barry O'Brien . . – [N. c.] – 13:978-14251-0460-5, 10:1-4251-0460-9 : 15 tg.
UDC:
821.111(73)-93
Shelf code:
Л 2013/41812
Subject headings
- American literature for children and youth
Annotation
Part 1 is based on the episode, "O Say, Can You Remember the Words?", written by Sally Lapiduss. Part 2 is based on the episode, "On the Road Again?", Written by Steven James Meyer
Keywords
teenagers, american literature
1/1 Free
book
CARNEGIE, DALE
How to Develop Self-Confidence and Influence People by Public Speaking / Carnegie, Dale ... – London : Vermilion, 1998. - 256 p. . . – [N. c.] – 0 7493 0579 7 : 30 tg.
UDC:
808.51
Shelf code:
Л 2013/41825
Subject headings
- Public performance. Elocution
Annotation
This book will show you how to overcome the natural fear of public speaking, to become a successful speaker and even learn to enjoy it. Dale Carnegie's methods have helped millions of people world-wide
Keywords
public speaking, develop self-confidence, improvement of memory
1/1 Free
book
LOWE PETER
How to Play Recorder [Text] : A Simple Guide to Learning and Playing / P. Lowe ... – UK : Parragon, 2002. - 64 p., il.; . . – [N. c.] – 0-75258-700-5 (в пер.) : 15 tg.
UDC:
780.7(087.5)
Shelf code:
Л 2013/41830
Subject headings
- Guide for learning and teaching music
Annotation
This book is aimed at complete beginners - adults as well as children. It gives people of all ages an opportunity to start playing a musical instrument without having to invest large sums of money. If you plan to work through this book on your own, take it slowly and carefully
Keywords
musical instruments, guide to learning music, practice playing
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COLLIER, BILL
HOW TO SUCCEED AS A SMALL BUSINESS OWNER... AND STILL HAVE A LIFE! (2006)
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FOX, JEFFREY J.
HOW TO MAKE BIG MONEY IN YOUR OWN SMALL BUSINESS (2004)
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HOLD ON TIGHT (2007)
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CARNEGIE, DALE
HOW TO DEVELOP SELF-CONFIDENCE AND INFLUENCE PEOPLE BY PUBLIC SPEAKING (1998)
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