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book
SEWELL, CARL
Customers for Life : How to Turn That Onetime Buyer into a Lifetime Customer / Sewell, Carl Brown, Paul B. . – 1st ed. .. – New York : Crown Business, 2002. - 210, [1] p. . . – [N. c.] – 978-0-385-50445-4 : 2037 tg.
UDC:
658.8
Shelf code:
Л 2013/40896
Subject headings
- Marketing. Sale
Annotation
Carl Sewell's book is devoted to teaching the businessperson of today ways in which they can turn one-time buyers into customers for life. In his book he explains the things that he has found to work for his business in great detail so that you may also apply them to your business. The entire book revolves around 10 commandments to customer service
Keywords
customer service, automobile industry, automobile dealers
1/1 Free
book
LELAND, KAREN
Customer Service for Dummies [Text] / Leland, Karen Bailey, Keith . – 3rd Edition .. – Hoboken, NJ : Wiley Publishing, 2006. - 380 p., index; . . – [N. c.] – 978-0-471-76869-2, 0-471-76869-3 : 2654 tg.
UDC:
658.89
Shelf code:
Р 2013/5618
Subject headings
- Customers
Annotation
This is a down-to-earth, step-by-step guide that takes the mysteryout of providing the best possible service to your customers. This book is filled with hot tips and techniques and lots of suggestions for giving your customers the kind of service that you would like to receive
Keywords
customer service, technique of training, services
1/1 Free
book
TALIAFERRO, JOHN
Charles M. Russel : The Life and Legend of America"s Cowboy Artist / Taliaferro, John . – Red River Books ed. .. – Norman : University of Oklahoma Press, 1996. - 318, [8] p. il., index, notes; . . – [N. c] – 978-0-8061-3495-6 (paper) : 3010 tg.
UDC:
75(73)(092)
Shelf code:
Р 2013/5625
Subject headings
- Painting of the USA. Biography
Annotation
In the first comprehensive biography of Charles M. Russell, author examines the colorful life and times of Montana's famed cowboy artist
Keywords
painting of the USA, artists of the USA, biographies of painters
1/1 Free
book
Cultures of Commerce : Representation and American Business Culture, 1877 - 1960 / . – 1st ed. .. – New York : Palgrave macmillan, 2006. - 270 p., index , notes at the end of the chapters; . . – [N. c.] – 978-1-4039-7050-3 (в пер.), 1-4039-7050-5 : 14335 tg.
UDC:
658(73)"1877/1960"
Shelf code:
Р 2013/5623
Subject headings
- Busines in the USA. 1877 - 1960
Annotation
Cultures of Commerce explores the intersection of business history and the study of cultural forms, ranging from material to visual culture to literature. While both the structural changes in American business and their impact on workers have been explored in depth by historians, the broader impact of business on other cultural forms, and vice versa, is only now beginning to be studied
Keywords
corporate culture, consumption, advertising - United States
1/1 Free
book
ANDERSON, MALCOLM G.
Community-Based Landslide Risk Reduction : Managing Disasters in Small Steps / Anderson, Malcolm G. Holcombe, Elizabeth ... – Washington, DC : The World Bank, 2013. - 404 p., index , glossary , il.; . – References at the end of Chapters . – [N. c.] – 978-0-8213-9456-4, 978-0-8213-9491-5 : 50 tg.
UDC:
005
Shelf code:
У 2013/8074
Subject headings
- Management
Annotation
The book gives practical guidance to policy makers, project managers, and practitioners on how to work with the most vulnerable urban communities to mitigate landslide disasters
Keywords
landslide hazard analysis, landslides, rick assessment
1/1 Free
book
BOSTOCK, L.
Core Maths : for Advanced Level / Bostock, L. Chandler, S. . – Third Edition .. – Cheltenham : Nelson Thornes, 2000. - 534 p., fig.; . – Index : p. 533 - 534 . – 978-0-7487-5509-7 : 10500 tg.
UDC:
51
Shelf code:
Р 2013/5337
Subject headings
- Mathematics
Annotation
This best-selling book from the most popular authors has been revised and updated to fully cover the latest requirements for Advanced Level Mathematics. It has these key features: It incorporates the latest Subject Criteria ; It covers all awarding bodies specifications for Advanced Level ; A two-colour layout has been used throughout to further support and enhance effective learning and understanding
Keywords
Core Maths, Circular measure, Inequalities
1/1 Free
book
HILL, GRAHAM
Chemistry in Context / Hill, Graham Holman, John . – 6th edition .. – UK : Nelson Thornes, 2011. - 487 p., diagrams, photos, tables, index; . . – no copies – 978-1-4085-1496-2 : 10800 tg.
UDC:
54
Shelf code:
У 2013/7489
Subject headings
- Chemistry
Annotation
Chemistry in Context presents chemistry as a unified subject using physical principles as a basis for the inorganic and organic sections which follow
Keywords
Chemistry in Context, Chemical energetics, Electrochemistry, Chemical bonding and intermolecular forces
1/1 Free
book
ZILL, DENNIS G.
Calculus : Early Transcendentals / Zill, Dennis G. Wright, Warren S. . – Fourth edition .. – Sudbury, Massachusetts: Boston : Toronto : London : Singapore : Jones and Bartlett Publishers, 2011. - 896 p., [45] resource pages, diagrames, tables , index; . . – 13 978 0 7637-5995-7 (в пер.), 10 0-7637-5995-3 : 17 800 tg.
UDC:
51
Shelf code:
У 2013/7485
Subject headings
- Advanced maths
Annotation
Early Transcendentals represents a substantial revision of the last edition. A calculus text that is not just a collection of definitions and threorems, skills and formulas to be memorized, and problems to be solved, but rather a book that communicates with its primary audience, the students
Keywords
theory, test, exercises, the Story of Calculus
1/1 Free
book
ROWH, MARK C.
Community College Companion : Everything You Wanted to Know About Succeeding in a Two-Year School / Rowh, Mark C. ... – USA : JIST Works, 2011. - 228 p., index; . . – [N. c.] – 978-1-59357-741-4 : 30 tg.
UDC:
377.091.8(73)
Shelf code:
Л 2013/39281
Subject headings
- Student life in the USA colleges
Annotation
This book is an easy-to-use guide for anyone who has the desire to make the most of what two-year colleges have to offer. Community College Companion offers tips for doing well academically, getting involved on campus, taking advantage of the many resources available to help you succeed and much more
Keywords
community college, college tuition, college student, choice of college, colleges
1/1 Free
book
Changing the Face of the Waters [Text] : The Promise and Challenge of Sustainble Aquaculture / ... – Washington : World Bank, 2007. - 188 p.– (Agriculture and rural development. . . – 0-8213-7015-4 : 600 tg., – 978-0-8213-7015-5
UDC:
[614.777:628.1]:502.171
Shelf code:
Л 2004/17022
Subject headings
- Water supply. Water consumption
- Водоснабжение. Водопотребление
- Охрана и рациональное использование природных ресурсов
Annotation
It offers a cutting edge analysis of the critical challenges facing aquaculture, balancing aquaculture's role in economic growth with the need for sound management of natural
Keywords
aquaculture, management, trends in global aquaculture, innovation and technologies
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CULTURES OF COMMERCE (2006)
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ANDERSON, MALCOLM G.
COMMUNITY-BASED LANDSLIDE RISK REDUCTION (2013)
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CHANGING THE FACE OF THE WATERS (2007)
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