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SMITH, SHAUN
Managing the Customer Experience : Turning customers into advocates / Smith, Shaun Wheeler, Joe ... – London [etc.] : Prentice Hall, 2002. - 254 p., appendix , index;– (Prentice Hall Financial Times. . – Bibliogr. at the end of chapters . – [N. c.] – 978-0-273-66195-5, 0-273-66195-7 : 6110 tg.
UDC:
658.89
Shelf code:
Р 2013/5723
Subject headings
- Customers
Annotation
How can you gain unbeatable competitive advantage? This book shows you how. It takes you through the step-by-step process of creating Loyalty by Design. It shows you how to re-think your business from the customer's point of view and then design and deliver a customer experience that drives loyalty and profitability
Keywords
business, customer experience, leadership
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CHRISTIE AGATHA
Murder on the Orient Express [Text] : [novel] / A. Christie ... – London : Harper, 2007. - 347, [7] p. - Құнды тарту 2015 . . – [n. c.] – 978 0 00 711931 8 : 50 tg.
UDC:
821.111-312.4
Shelf code:
Г 2016/151
Subject headings
- English detective novels
Keywords
english novel, detective fiction, detective novel, english prose, english fiction
1/1 Free
book
HAVELOCK ELLIS
Morals, Manners, and Men [Text] : A treasury of illuminatinn reflections, by a leading scintist, on eugenics, war, and other social problems / E. Havelock ... – London : Watts, [19__?]. - 148 s.– (The Thinker's Library. ; No. 74 . . – [o. v.] (hardcover) : 25 tg.
UDC:
17
Shelf code:
Г 2004/2031
Subject headings
- Ethics. Practic philosophy
Keywords
eugenics, social problems, Health of the Nation, ethics, practice philosophy
1/1 Free
book
SMIL VACLAV
Making the Modern World [Text] : materials and dematerialization / V. Smil ... – Chennai : Wiley, 2014. - 229 p. - Құнды тарту 2015 . – Index: p. 223-229 . – [n. c.] – 978-1-119-94253-5 : 50 tg.
UDC:
502.1
Shelf code:
Р 2016/449
Subject headings
- Nature and society
Annotation
This makes it highly that in order to reconcile our wants with the preservation of the biosphere's integrity we will have to make deliberate choices that will help as to reduce absolute levels of material consumption
Keywords
waste milimization, materials, raw materials, dematerialization, nature, society
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book
MOORE KRU TONY
Muay Thai [Text] : The essential guide to the art of Thai boxing / K. T. Moore ... – London [etc.] : New Holland publishers, 2008. - 96 p., ill.; . . – [n. c.] – 978-1-84773-151-7 : 30 tg.
UDC:
796.838(035)
Subject headings
- Thai boxing. Directories
Annotation
Muay Thai is your guide to a brief history of the development of this martial art and understanding of the ethos and the various techniques
Keywords
Muay Thai techniques, Thai boxing, boxing in Thailand, martial art
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GLANCEY JONATHAN
Modern world architecture [Text] / J. Glancey ; [executive editors: S. Larter, S.Caldwell]... – London : Carlton books limited, 2006. - 448 p., ill.; - Дүкенбай Досжан қоры . – Index: p. 444-447 . – [n. c.] – 978-1-84442-154-1 (hardcover) : 80 tg., – 1-84442-154-6
UDC:
72(100)
Shelf code:
У 2017/718
Subject headings
- World architecture
Annotation
This book is meant as an introduction or guide to the riches and sheer diversity of buildings from 1900 onwards, a period that has withnessed mind-bogging change and has seen human society rise to peaks of civilization and troughs of savagery and destruction
Keywords
architecture, modernism, arts and crafts, classicism, world architecture
1/1 Free
book
Mental Maps in the Early Cold War Era, 1945-68 [Text] / ; edited by S. Casey, J. Wright... – London ; New York : Palgrave Macmillan, 2011. - p. 314 . – Index: p. 311-314 . – [n. c.] – 978-0-230-24906-6 (hardcover) : 40 tg.
UDC:
94(100)
Shelf code:
Л 2018/3542
Subject headings
- History of the world
Annotation
This book was developed from a coference hosted at Christ Church, Oxford, in september 2009. This collection of essays is the product of their mental maps, writing this project into a book and to Ruth heland Ireland for seeing it through the production process
Keywords
Cold War, political leaders, mental maps, Cold war era, history of the world
1/1 Free
book
ALEXANDER CAROL
Market Models [Text] : A Guide to Financial Data Analysis / C. Alexander ; The Business school for financial markets... – Chichester : John Wiley & Sons Ltd, 2001. - 494 p., ill.;+ 1 electr. opt. disk (CD-ROM) . . . – [n. c.] – 0-471-89975-5 (hardcover) : 70 tg.
UDC:
336(035)
Shelf code:
Р 2018/425
Subject headings
- A guide to Financial analysis
Annotation
This book is dedicated to the providing an authoritative and up-to-date treatment of the use of market data to develop models for financial analysis
Keywords
volatility, correlation analysis, financial analysis, market models, moving average models, market risk, stsatistical models
1/1 Free
book
TAPSELL ROSS
Media Power in Indonesia [Text] : Oligarchs, Citizens and the Digital Revolution / R. Tapsell ... – United Kingdom : Rowman & Littlefield Publishers, 2017. - 172 p.– (Media, Culture and Communication in Asia-Pacific Societies. . – Bibliogr.: p. 159-167, bibliogr. at the end of the chapter. - Index: p. 169-172 . – [n. c.] – ISBN 978-1-78660-035-6 : 0 tg.
UDC:
004(594)
Shelf code:
Л 2022/1286
Subject headings
- Information technology of Indonesia
Annotation
This book explores the political agencies of oligarchs and "netizens", by 2020 the number of the wealthy middle class should reach 141 million people, more than 70 million Indonesians have a Facebook account, which is the fourth largest group in the world, over the past ten years, the digitization of media content has led to significant concentration and conglomeration of the industry, and media owners are richer and more politically influential than ever before
Keywords
political agencies of oligarchs, rich middle class, social networks of Indonesia, digitization of media content
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KURNIAWAN EKA
Man Tiger [Text] / E. Kurniawan ; Transl. L. Sembiring ; Introduction B. Anderson... – London ; New York : Verso, 2015. - 172 p. . . – [n. c.] – ISBN 978-1-78168-859-5 : 0 tg.
UDC:
821.621.251-31
Shelf code:
Л 2022/1325
Subject headings
- Indonesian literature. Novels
Keywords
artistic literature, indonesian literature, indonesian novels, modern novels
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MENTAL MAPS IN THE EARLY COLD WAR ERA, 1945-68 (2011)
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