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theme:Прикладные науки. Медицина. Технология
publication type:book
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1-10 of 65
book
TREVINO, LINDA KLEBE
Managing Business Ethics : Straight Talk About How To Do It Right / Trevino, Linda Klebe Nelson, Katherine A. . – 4-th edition .. – Hoboken, NJ : John Wiley & Sons, 2007. - 407 p., index , notes; . . – [N. c.] – 978-0-471-75525-8 : 18484 tg.
UDC:
658:17
Shelf code:
Л 2013/41234
Subject headings
- Business ethics
Annotation
This book will help identify and solve ethical dilemmas, understand why people behave the way they do, and help design a culture that will promote ethical behavior in organization
Keywords
business ethics, ethics, managing ethics, ethical problems, organizational culture
1/1 Free
![](/FileStore/dataFiles/72/ec/1080223/content/cover.png?time=1724529191003&key=accb79f30afa3d158d53ba3dcf130f63)
book
PENKALA-GAWECKA DANUTA
Medycyna komplementarna w Kazachstanie [Text] : Sila tradicji i presja globalizacji / D. Penkala-Gawecka ; Uniwersytet im. Adama Mickiewicza w Poznaniu; [red. A. Jedrzejczak]... – Poznan : Wydawnictwo Naukowe, 2006. - 349 s., ill.;– (Seria etnologia i antropologia kulturowa. ; No.23- Polish text with a summaries in English and in Russian . – Bibliogr.: s. 313-333 . – 800 egz. – 83-232-1635-5 : 2646 tg.
UDC:
615.89(574)
Shelf code:
Р 2013/5700
Subject headings
- Tradycyjna medycyna w Kazachstanie
Annotation
This book breaks new ground by examining a vast and diversified field of completary medicine in contemporary Kazakhstan, including the activities of practitioners in the market, as well as official attitude to its different branches and the reasons for its growing popularity among the public
Keywords
medicine in Kazakhstan, medicine services, medycyna w Kazachstanie, tradycyjna medycyna w Kazachstanie
Kazakhstan
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book
LEE, CHRIS
Marketing Works : Unlocking Big Company Strategies for Small Business / Lee, Chris Lima, Daniele ... – Garden City , NY : Morgan James Publishing : Habitat for Humanity Peninsula Building Partner, 2006. - 178 p., glossary; . . – [N. c.] – 1-60037-009-8 : 3010 tg.
UDC:
658.8
Shelf code:
Л 2013/41228
Subject headings
- Marketing
Annotation
The aims of this book are to examine the key aspects of marketing with the emphasis squarely on small business, and to demonstrate how a marketing approach can be used to improve the perfomance and subsequent profitability of your business
Keywords
business, aspects of marketing, business strategies
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book
SMITH, SHAUN
Managing the Customer Experience : Turning customers into advocates / Smith, Shaun Wheeler, Joe ... – London [etc.] : Prentice Hall, 2002. - 254 p., appendix , index;– (Prentice Hall Financial Times. . – Bibliogr. at the end of chapters . – [N. c.] – 978-0-273-66195-5, 0-273-66195-7 : 6110 tg.
UDC:
658.89
Shelf code:
Р 2013/5723
Subject headings
- Customers
Annotation
How can you gain unbeatable competitive advantage? This book shows you how. It takes you through the step-by-step process of creating Loyalty by Design. It shows you how to re-think your business from the customer's point of view and then design and deliver a customer experience that drives loyalty and profitability
Keywords
business, customer experience, leadership
1/1 Free
book
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
UDC:
658.818
Shelf code:
Р 2013/5737
Subject headings
- Customer service (consumers)
Annotation
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Keywords
customer service, customer satisfaction, quality of customer service, developing customer service system
1/1 Free
book
CONLEY, CHIP
Marketing that matters : 10 practices to profit your business and change the world / Conley, Chip Friedenwald-Fishman, Eric . – 1st ed. .. – San-Francisco : Berrett - Koehler Publishers, 2006. - 202 p., il., notes, index;– (The Social Venture Network Series. . . – [N. c.] – 1-57675-383-2, 978-1-57675-383-5 : 2558 tg.
UDC:
658.8
Shelf code:
Л 2013/41787
Subject headings
- Marketing. Sale. Production realization
Annotation
This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers
Keywords
social marketing, social responsibility of business, marketing techniques
1/1 Free
![](/FileStore/dataFiles/3c/0a/1083582/content/cover.png?time=1724529191007&key=e4760ef56201d8f60fd66b3889335712)
book
MONTIGNAC, MICHEL
Montignac Recipes and Menus / Montignac, Michel ... – London : Montignac Publishing UK, 1994. - 285, [1] p., [32] p. of il. . . – [N. c.] – 2-90-6236-62-4 : 30 tg.
UDC:
613.2+615.874(44)
Shelf code:
Р 2013/5902
Subject headings
- Nutrition hygiene recipes
Annotation
Montignac Recipes and Menus is the essential companion volume to Eat Yourself Slim and Dine Out and Lose Weight, both of which are best-sellers in Montignac`s native France and in many other countries. Those who have already taken the MONTIGNAC METHOD to heart will enjoy getting into kitchen with this book, building on their understanding of the Method and creating gourmet meals with a French flavour. Those who have not yet adopted Montignac principles may be surprised to find that a book of recipes stressing the traditional values of French regional cooking, bien-vivre and pleasures of the table, can at the same time claim to be in the interests of our weight and health
Keywords
nutritional properties of food, fight against cholesterol, healthy diet, French meals
1/1 Free
book
Разработка месторождений с закладкой / ... – Москва : Мир, 1987. - 517 с., ил.; . – Библиогр. в конце ст. - Предм. указ.: с. 505-514 . – 1400 экз. – не указан (в пер.) : 28 тг.
UDC:
622.273.2
Shelf code:
Л 2013/41593
Subject headings
- Системы разработки с закладкой выработанного пространства
Annotation
Обобщены и систематизированы специалистами из КНР, Индии, США, Австралии, ЮАР и других стран достижения науки и техники в области разработки месторождений полезных ископаемых с закладкой выработанного пространства
Keywords
закладочные материалы, закладка на руднике, геомеханика, закладка выработанного пространства
1/1 Free
book
MARTIN, WILLIAM B.
Managing Quality Customer Service / Martin, William B. ... – The United States of America : Axzo Press, 1989. - 93 p., il.;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 0-931961-83-1, 978-0-931961-83-0 : 1954 tg.
UDC:
658.8
Shelf code:
Р 2013/5931
Subject headings
- Customer services (consumers)
Annotation
Managing Quality Customer Service is based on the idea that there is a unique "customer service perspective" for every organization. It asks you to look at your organization and the services you provide and to put your team`s efforts at the vital points of contact with your customer. This book leads you through five stages of the customer service management cycle with a problem-solving approach at its core
Keywords
quality service standards, customer-service problem solving, customer-service audit
1/1 Free
book
Материаловедение и проблемы энергетики / ... – Москва : Мир, 1982. - 575 с., ил.; . – Библиогр.: с. 522-563. - Предм. указ.: с. 564-572 . – 2600 экз. – не указан (в пер.) : 28 тг.
UDC:
620.92:620.22
Shelf code:
Л 2013/41342
Subject headings
- Материаловедение в энергетике
Annotation
В монографии рассматриваются материаловедческие аспекты конструирования атомных и термоядерных реакторов, МГД-генераторов, солнечных, геотермальных и химических источников энергии, а также вопросы использования сверхпроводящих материалов в энергетике
Keywords
материаловедение в энергетике, ядерные реакторы, солнечная энергия, электролиты
1/1 Free
book
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PENKALA-GAWECKA DANUTA
MEDYCYNA KOMPLEMENTARNA W KAZACHSTANIE (2006)
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РАЗРАБОТКА МЕСТОРОЖДЕНИЙ С ЗАКЛАДКОЙ (1987)
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МАТЕРИАЛОВЕДЕНИЕ И ПРОБЛЕМЫ ЭНЕРГЕТИКИ (1982)
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1/1 Free