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book
WOLF, THOMAS
Managing a Nonprofit Organization / Wolf, Thomas . – updated 21st-century ed. ., rev. ed. of: Managing a nonprofit organization in the twenty-first century. – New York [etc.] : Free Press, 2012. - 386 p., notes, index, il.;– (FREE PRESS. . . – [N. c.] – 978-1-4516-0846-5 : 2100 tg.
UDC:
005.7:334.724
Shelf code:
Л 2013/41308
Subject headings
- Civil society organizations management
Annotation
This book has been an essential resource for nonprofit administrators, managers, and business professors since 1984. Author explains how to cope with all the changes, giving you everything you need to know to be a highly successful nonprofit leader
Keywords
nonprofit organizations-management, nonprofit organizations, nonprofit organizations-finance
1/1 Free
book
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
UDC:
658.818
Shelf code:
Р 2013/5737
Subject headings
- Customer service (consumers)
Annotation
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Keywords
customer service, customer satisfaction, quality of customer service, developing customer service system
1/1 Free
book
DRUCKER, PETER F.
Management Challenges for the 21st Century / Drucker, Peter F. . – 1st ed. .. – New York [etc.] : Harper Business, 2001. - 207 p., index;– (Harper Business. . . – [N. c.] – 978-0-88730-999-1 : 2865 tg.
UDC:
005
Shelf code:
Л 2013/41245
Subject headings
- Management
Annotation
The author in his book looks at the profound social and economic changes occurring today and considers how management - not government or free markets - should orient itself to address these new realities
Keywords
management, forecasting, strategies, management challenges
1/1 Free
book
Military and Political Leaders & Success : 55 Top Military and Political Leaders & How They Achieved Greatness / . – 1 st ed. .. – New York [etc.] : McGraw-Hill, 2005. - 252 p., index;– (McGraw-Hill. . . – [N. c.] – 0-07-144059-3 : 1652 tg.
UDC:
[32+355](092)
Shelf code:
Л 2013/41237
Subject headings
- Policy. Military affairs. Biographies
Annotation
This book tells how Colin Powell achieved the highest military post in the land with a determined will to excel as a soldier, backed up by the necessary courage, integrity, and hard work to make it happen
Keywords
success, military leaders, political leaders, military biography, leadership, biographies of famous people
1/1 Free
book
PHILLIPS, DONALD T.
Martin Luther King, Jr. on Leadership : inspiration & wisdom for challenging times / Phillips, Donald T. ... – New York ; Boston : Business Plus, 2000. - 374 p., index , notes , il.;– (Business Plus. . – Bibliogr.: p. 342 - 345 . – [N. c.] – 978-0-446-67546-8 : 2035 tg.
UDC:
94(73)(092)
Shelf code:
Л 2013/41775
Subject headings
- History of the USA. Biographies
Annotation
In this leadership classic, Donald T. Phillips creates a structured guide useful to anyone - from a high school student to a Chief Executive Officer - for learning what it takes to be a truly great leader, particularly in times of great change. Here is an organized set of steps, strategies, and belief systems useful in forging the way to steady change, with the historic backdrop of the challenges faced by MLK and millions of other African Americans
Keywords
leadership, Afro-Americans - biography, civil rights workers - biography, history of the USA
1/1 Free
book
CONLEY, CHIP
Marketing that matters : 10 practices to profit your business and change the world / Conley, Chip Friedenwald-Fishman, Eric . – 1st ed. .. – San-Francisco : Berrett - Koehler Publishers, 2006. - 202 p., il., notes, index;– (The Social Venture Network Series. . . – [N. c.] – 1-57675-383-2, 978-1-57675-383-5 : 2558 tg.
UDC:
658.8
Shelf code:
Л 2013/41787
Subject headings
- Marketing. Sale. Production realization
Annotation
This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers
Keywords
social marketing, social responsibility of business, marketing techniques
1/1 Free
book
GARRIGUE, TOMAS
Masaryk / Garrigue, Tomas ..., 1990. - 48 s. . . – [Б. т.] – 80-7057-022-9 : 180 tg.
UDC:
929
Shelf code:
Г 2010/2213
Subject headings
- Autobiografie
Keywords
slavní lidé v České republice
1/1 Free
book
Marketer's Toolkit : The 10 Strategies You Need to Succeed / ... – Boston, Massachusetts : Harvard Business School Press, 2006. - 230 p., il. , appendix , notes , glossary , index;– (Harvard Business Essentials. : The New Manager's Guide and Mentor . – Bibliogr. : p. 215-221 . – [N. c.] – 978-1-59139-762-5, 1-59139-762-6 : 3765 tg.
UDC:
339.138(035)
Shelf code:
Р 2013/5850
Subject headings
- Marketing. Guide
Annotation
This book is about marketing, covering its foundation concepts as well as its more challenging contemporary issues, such as online and global marketing
Keywords
marketing - handbooks, strategic planning - handbooks, market research, marketing communications
1/1 Free
book
HONOHAN PATRICK
Making Finance work for Africa [Text] / P. Honohan T. Beck ... – Washington : World Bank, 2007. - 240 p. . – Bibliogr.: p. 211-228 . – [n. c.] – 0-8213-6909-1 : 1000 tg., – 978-0-8213-6909-8
UDC:
336(6)
Shelf code:
Л 2004/17223
Subject headings
- Public finance in Africa. Banking in Africa
Keywords
african financial systems, banks and banking, policy choices
1/1 Free
book
HUFF, PRISCILLA Y.
Make Your Business Survive and Thrive! : 100+Proven Marketing Methods to Help You Beat the Odds and Build a Successful Small or Home-Based Enterprise / Huff, Priscilla Y. ... – Hoboken, NJ : John Wiley & Sons, 2007. - 349 p., glossary , index;– (WILEY. . – Bibliogr. : p. 317-327 ; Bibliogr. at the end of chapters . – [N. c.] – 0-470-05142-6 : 2708 tg.
UDC:
339.138
Shelf code:
Р 2013/5828
Subject headings
- Marketing
Annotation
This book gives you the inside advice you need to take your business to the next level of success. It guides you past the challenges and trials that every small business owner faces and arms you with the confidence and knowledge to achieve the one goal all entrepreneurs share - growth
Keywords
home-based businesses, small business, marketing - handbooks
1/1 Free
book
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book
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DRUCKER, PETER F.
MANAGEMENT CHALLENGES FOR THE 21ST CENTURY (2001)
book
1/1 Free
MILITARY AND POLITICAL LEADERS & SUCCESS (2005)
book
1/1 Free
PHILLIPS, DONALD T.
MARTIN LUTHER KING, JR. ON LEADERSHIP (2000)
book
1/1 Free
book
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book
1/1 Free
MARKETER'S TOOLKIT (2006)
book
1/1 Free
book
1/1 Free
HUFF, PRISCILLA Y.
MAKE YOUR BUSINESS SURVIVE AND THRIVE! (2007)
book
1/1 Free