Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. A time when customer service has become the difference between success and failure

This volume contains authentic information about some of the major valleys which look like Heaven when seen from the air but on ground the situation varies from valley to valley and village to village. This volume has been published to meet the growing demand for information about the most beautiful region of Pakistan which is unique in many ways

Part 1 is based on the episode, "O Say, Can You Remember the Words?", written by Sally Lapiduss. Part 2 is based on the episode, "On the Road Again?", Written by Steven James Meyer

This book will show you how to overcome the natural fear of public speaking, to become a successful speaker and even learn to enjoy it. Dale Carnegie's methods have helped millions of people world-wide

This book is aimed at complete beginners - adults as well as children. It gives people of all ages an opportunity to start playing a musical instrument without having to invest large sums of money. If you plan to work through this book on your own, take it slowly and carefully

The Harappan Civilization unquestionably ranks as one of the greater cultures of early ancient world. One thing is certainly confirmed by the experts that Harappa provided a basis to prove that, Indo-Pak Sub-continent was once at the top of civilization of the world. Inspite of all types of ravages, it has still a charm for the inquisitive historian and scholar in addition to tourists and students. This book informed the public and apprise the authorities about the importance of this civilization so that people are aware of their rich past and can take a genuine pride in their glorious heritage

How to Draw Hip-Hop shows the principles of drawing and constructions, and combines them with the style and spirit of hip-hop culture through its gear, characters, graffiti, environments, and more to create a definitive guidebook for aspiring artists

The book examines the prehistory, ancient, early, and high medieval ages of the Kazakhstan's history

The true story of Cesar Chavez, a shy boy who grew up to be one of America's greatest civil rights leaders, is told in this picture book biography

Hatch Show Print: The History of a Great American Poster Shop is the first fully illustrated tour of iconic print shop and also chronicles the long life and large cast of employees, entertainers, and American legends whose histories are intertwined with it. Complete with 190 illustrations - as well as a special book jacket that unfolds to reveal an original Hatch poster on the reverse - Hatch Show Print is a dazzling document of this legendary institution