A soup-to-nuts guide for entrepreneurs, covering all areas of business creation, development, and management. The book includes a wealth of insightful tools and information, and success stories and interviews from entrepreneurs who have experienced the joys and frustrations of business ownership firsthand

This book describes 58 things every advertiser or marketer should know. Now fully updated and revised, The Art of Client Service is geared to the entire account team, from copy writer, art director, and planner to researcher, media executive, and support staff - anyone who works with clients

This Book examines the actual management issues involved in implementing CRM initiatives, relying exclusively on more than two dozen case histories from around the world. Readers will be introduced to the groundbreakers, the pathfinders, and the explorers of a vast and rapidly expanding new universe of customer - based business strategies

Years after running Tom Gegax' Tires Plus franchise by the seat of his pants, blissfully unaware of how little he knew about getting the most out of people and managing a world-class organization, Tom was faced with a cancer diagnosis and a business at the brink of disaster. Resolved to change things around, he improved his mental clarity, health, and relationships and noticed that the more he profited on a personal level, the more his company profited

В монографии содержится богатый теоретический и практический материал по наиболее важным проблемам контроля и управления качеством в материальном производстве

Автор шай соқпақтарының тарихы Жоң го, Ресей, Азияның кең алқаптары арқылы өтетінін көрсете отырып, Жоң годан бастау алған шай саудасының бағыттарын зерттей келе, шайдың әр халықтың өміріндегі рөлі мен маңызы туралы баяндайды

This handbook, which aims at providing state of the art information on family planning methods to health care providers around the world

Here at last is a much-needed resource that lets you handle time-consuming tasks, paperwork, and everyday situations quickly and efficiently while it frees your time to do what you do best - teach! This practica guide contains over 250 reproducible forms, checklists, letters, and other practical ready-to-use techniques and time-savers that have been successfully used by teachers in class

These summaries distill thousands of pages about leadership, strategy, crisis management, organizational behavior, and more—perfect for busy executives and students

Great service wins loyal customers. Hiring the right people and developing their interpersonal skills are prerequisites of great service- but they