Electronic catalog
Genre:Общественно политическая литература (другое) (SPL)
language:English
Search result:
71-80 of 5971
book
CORRADO, FRANK M.
Communicating with Employees : Improving Organizational Communication / Corrado, Frank M. ... – Boston : Thomson Course Technology, 1994. - 87 p., il., appendix;– (Crisp Fifty-Minute Series. . . – [N. c.] – 1-56052-255-0 : 2105 tg.
UDC:
005.57
Shelf code:
Р 2013/5770
Subject headings
- Communication. Informing. Message
Annotation
In a well-run organization, people are constantly interacting. Good communication ensures that everyone contributes to the organization's success. This book can start you on your way to building that success
Keywords
communication programs, communication skills, communication effectiveness
1/1 Free
book
SCHENCK, BARBARA FINDLAY
Small Business Marketing for Dummies / Schenck, Barbara Findlay . – 2nd ed. .. – Hoboken, NJ : Wiley Publishing, 2005. - 358 p., appendix , index;– (For Dummies Series. . . – [N. c.] – 0-7645-7839-1 : 2715 tg.
UDC:
658.8
Shelf code:
Р 2013/5765
Subject headings
- Marketing. Sale
Annotation
Small Business Marketing For Dummies, Second Edition is updated from the original version that won rave reviews and inspired thousands of small businesses on their way to becoming big businesses. Updates include more information on online marketing, a whole new section on getting and keeping customers, new cost-effective, fast-acting ideas for instant impact, and more. In response to requests for more guerrilla-style tactics, you'll find more bull's-eye Tip icons in the margins throughout this edition. Each flags a cost-effective, do-it-now idea to act upon
Keywords
internet marketing opportunities, advertising campaigns, marketing strategy
1/1 Free
book
HABERER, JOANN
Customer Service in the Information Age : A Common Sense Approach to High-Tech Help / Haberer, JoAnn ... – USA : Axzo Press, 2005. - 106 p., appendixes , il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 106 . – [N. c.] – 978-0-619-25909-9, 0-619-25909-4 : 2105 tg.
UDC:
005.934.5:004.738.5
Shelf code:
Р 2013/5768
Subject headings
- Internet customer service
Annotation
This book examines the role technology plays in customer service today and offers common-sense advice for how organizations can use technology to meet customers' needs and build relationships that keep customers coming back - all while keeping in mind that customers are people, not just account numbers
Keywords
customer service, internet customer service, customer relationship management
1/1 Free
book
BRAHAM, BARBARA J.
Creating A Learning Organization : Promoting Excellence Through Education / Braham, Barbara J. ... – US : Axzo Press, 1995. - 104 p., il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 104 . – [N. c.] – 978-1-56052-351-2, 1-56052-351-4 : 2105 tg.
UDC:
005.963.1
Shelf code:
Р 2013/5769
Subject headings
- Study. Training. Training courses
Annotation
This book shows you how to take the idea of learning to the heart of an organization and use it to create an enthusiastic, creative group of people and winning combination of expanding knowledge and imagination
Keywords
commitment to learning, training opportunities, learning organization
1/1 Free
book
LLOYD, SAM R.
Developing Positive Assertiveness / Lloyd, Sam R. . – 3rd ed. .. – USA : Axzo Press, 2002. - 106 p., il. , appendix;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 106 . – [N. c.] – 978-1-56052-600-1, 1-56052-600-9 : 2105 tg.
UDC:
159.9:658
Shelf code:
Р 2013/5767
Subject headings
- Psychologie of business
Annotation
This book is for anyone who wants to take charge and live life. This Edition includes a helpful new collection of follow-up practice situations in the summary. Completing these exercises over the course of several days or weeks will help you apply and hone your new skills
Keywords
positive assertiveness, assertive people, developing positive assertiveness, relationship skills
1/1 Free
book
CAROSELLI, MARLENE
Leading Honorably : 50 Tips for Effecting Positive Change / Caroselli, Marlene ... – [S. L.] : Axzo Press, 2005. - 111 p., appendixes;– (Crisp Fifty-Minute Series. . – Bibliogr. : p. 111 . – [N. c.] – 978-0-619-25904-4, 0-619-25904-3 : 2105 tg.
UDC:
005.32
Shelf code:
Р 2013/5766
Subject headings
- Psychology of management
Annotation
Leading Honorably will help you define and develop those intangible assets that are so important in our world today. The 50 tips presented in this book offer inspiration to help you establish your own guidelines for moral conduct as well as advice on how to be a positive influence and lead by example
Keywords
leadership skills, language of leadership, ethics of management
1/1 Free
book
ALLEN, KATHLEEN
Entrepreneurship for Dummies / Allen, Kathleen ... – Hoboken, NJ : Wiley Publishing, 2005. - 361 p., index;– (For Dummies Series. . . – [N. c.] – 978-0-7645-5262-5 : 3016 tg.
UDC:
658
Shelf code:
Р 2013/5764
Subject headings
- Organization of production
Annotation
Entrepreneurship For Dummies brings everything the reader needs to get started in business into one package. From developing an opportunity and coming up with a concept to actually creating the company, this book guides readers step-by-step
Keywords
entrepreneurship, business concept, company creation
1/1 Free
book
Entrepreneurship : The Engine of Growth ; edited by Maria Minniti- Westport ; London : Praeger , 2007. – Praeger Perspectives.– [N. c.] . – 0-275-98987-9 (в пер.) V.1 . People– 220 p., index , notes . : 15089 tg.
UDC:
658
Shelf code:
Р 2013/5763
Subject headings
- Organization of production. Management
Annotation
This volume looks at the intersection of people and entrepreneurship. Taking a broad view of entrepreneurship as a form of human action, chapters in this volume identify the current state of the art in academic research with respect to cognitive, economic, social, and institutional factors that influence people's behavior with respect to entrepreneurship
Keywords
entrepreneurship, entrepreneurial behavior, occupational choice, business
1/1 Free
book
TOWN, PHIL
Rule #1 : The Simple Strategy for Successful Investing in Only 15 Minutes a Week! / Town, Phil ... – New York : Crown Publishers, 2006. - 308 p., index , glossary;– (CROWN. . . – [N. c.] – 0-307-33613-1 (в пер.) : 3018 tg.
UDC:
658
Shelf code:
Р 2013/5762
Subject headings
- Organization of production. Management
Annotation
The author in his book shows how to turn $1,000 into $1 million in only five years, and then proceeded to make many millions more. The author educates people all over the world on how to take control of their finances by applying the same principles that changed his own life
Keywords
investing principles, business creation, investing, management
1/1 Free
book
CARLAW, PEGGY
The Big Book of Customer Service Training Games : Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals with Customers / Carlaw, Peggy Deming, Vasudha Kathleen ... – New York [etc.] : McGraw-Hill, 1999. - 209, [1] p., il.;– (McGraw-Hill. . . – [N. c.] – 978-0-07-077974-7 : 3772 tg.
UDC:
658.89
Shelf code:
Р 2013/5760
Subject headings
- Customers
Annotation
This book helps your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more
Keywords
customer service, training programs, customer-focused attitude, business
1/1 Free
book
1/1 Free
SCHENCK, BARBARA FINDLAY
SMALL BUSINESS MARKETING FOR DUMMIES (2005)
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ENTREPRENEURSHIP (2007)
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1/1 Free
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1/1 Free
CARLAW, PEGGY
THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES (1999)
book
1/1 Free