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country edition:UNITED STATES
Genre:Общественно политическая литература (другое) (SPL)
theme:Прикладные науки. Медицина. Технология
language:English
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1-9 of 9
book
LEE, CHRIS
Marketing Works : Unlocking Big Company Strategies for Small Business / Lee, Chris Lima, Daniele ... – Garden City , NY : Morgan James Publishing : Habitat for Humanity Peninsula Building Partner, 2006. - 178 p., glossary; . . – [N. c.] – 1-60037-009-8 : 3010 tg.
UDC:
658.8
Shelf code:
Л 2013/41228
Subject headings
- Marketing
Annotation
The aims of this book are to examine the key aspects of marketing with the emphasis squarely on small business, and to demonstrate how a marketing approach can be used to improve the perfomance and subsequent profitability of your business
Keywords
business, aspects of marketing, business strategies
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book
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
UDC:
658.818
Shelf code:
Р 2013/5737
Subject headings
- Customer service (consumers)
Annotation
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Keywords
customer service, customer satisfaction, quality of customer service, developing customer service system
1/1 Free
book
CONLEY, CHIP
Marketing that matters : 10 practices to profit your business and change the world / Conley, Chip Friedenwald-Fishman, Eric . – 1st ed. .. – San-Francisco : Berrett - Koehler Publishers, 2006. - 202 p., il., notes, index;– (The Social Venture Network Series. . . – [N. c.] – 1-57675-383-2, 978-1-57675-383-5 : 2558 tg.
UDC:
658.8
Shelf code:
Л 2013/41787
Subject headings
- Marketing. Sale. Production realization
Annotation
This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers
Keywords
social marketing, social responsibility of business, marketing techniques
1/1 Free
book
MARTIN, WILLIAM B.
Managing Quality Customer Service / Martin, William B. ... – The United States of America : Axzo Press, 1989. - 93 p., il.;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 0-931961-83-1, 978-0-931961-83-0 : 1954 tg.
UDC:
658.8
Shelf code:
Р 2013/5931
Subject headings
- Customer services (consumers)
Annotation
Managing Quality Customer Service is based on the idea that there is a unique "customer service perspective" for every organization. It asks you to look at your organization and the services you provide and to put your team`s efforts at the vital points of contact with your customer. This book leads you through five stages of the customer service management cycle with a problem-solving approach at its core
Keywords
quality service standards, customer-service problem solving, customer-service audit
1/1 Free
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book
HSU, TAI-RAN
Mems and Microsystems : Design, Manufacture, and Nanoscale Engineering / Hsu, Tai-Ran ... – New Jersey : Jonh Wiley & Sons, Inc., 2008. - 550 p., figures; . – Bibiliogr.: 509-521 p. . – 978-0-470-08301-7 : 800 tg.
UDC:
62
Shelf code:
Р 2012/4176
Subject headings
- Инженерное дело. Техника в целом
Annotation
This book remains the only available text to cover both the electical and the mechanical aspects of the technology
Keywords
MEMS, microsystems, technology
1/1 Free
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book
MAISTER, DAVID H.
Managing the professionnal servise firm / Maister, David H. ... – USA : Free Press, 1993. - 376 p., bibliographical reference, index; . . – 0-684-83431-6 : 730 tg.
UDC:
65
Shelf code:
Л 2011/32702
Subject headings
- Телекоммуникации. Транспорт. Бухгалтерия. Организация производства. Связи с общественностью
Annotation
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals
Keywords
professional corporations - management, service firm, management of company
1/1 Free
![](/FileStore/dataFiles/ac/2c/1041744/content/cover.png?time=1725752921326&key=540b150a1bd7e04791ff37350caa356c)
book
DE STEFANO LEWIS, KEETA
Manual of School Health : a handbook for school nurses, educators, and health professionals / De Stefano Lewis, Keeta Bear, Bonnie J. ... – St. Louis, Missouri 63146 : Saunders Elsevier, 2009. - 654 p., diagrams, tables; . . – 978-1-4160-3778-1 : 950 tg.
UDC:
61
Shelf code:
Р 2011/3775
Subject headings
- Медицинские науки
Annotation
The manual offers quick access to the most relevant health and wellness information for children - from birth through age 21. Includes information on special education
Keywords
health manual, encyclopedia of health, school health
1/1 Free
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book
SAAD, MICHEL
Mechanical Discipline-Specific Review for the FE/EIT Exam / Saad, Michel Tabrizi, Abdie H., Lindeburg, Michael R. ... – Belmont, CA : The Power to Pass, 2006. - 91 p., ill.; . . – 978-1-59126-065-3 : 500 tg.
UDC:
62
Shelf code:
У 2012/6503
Subject headings
- Инженерное дело. Техника в целом
Annotation
This book is designed to give you the best preparation for the mechanical section of the FE exam. Sixty practice problems plus two 4-hour afternoon practice exams supplement your study regime and help you assess your readiness for the exam. Step-by-step solutions demonstrate an efficient approach to solving each problems
Keywords
mechanics, fe/eit exam, engineering
1/1 Free
book
SHINEWALD JEREMY
mbaMission Complete Start-to-Finish MBA Admissions Guide [Text] / J. Shinewald ... – New York : MGPrep Publishing, 2010. - 250 p. . . – [n. c.] – 978-1-935707-00-4 : 40 tg.
UDC:
658
Shelf code:
Л 2016/5383
Subject headings
- Production organization
Annotation
The Book will help you confidently navigate your way through the entire business school application process
Keywords
business schools, MBA programs, MBA Admissions guide
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MAISTER, DAVID H.
MANAGING THE PROFESSIONNAL SERVISE FIRM (1993)
book
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DE STEFANO LEWIS, KEETA
MANUAL OF SCHOOL HEALTH : A HANDBOOK FOR SCHOOL NURSES, EDUCATORS, AND HEALTH PROFESSIONALS (2009)
book
1/1 Free
SAAD, MICHEL
MECHANICAL DISCIPLINE-SPECIFIC REVIEW FOR THE FE/EIT EXAM (2006)
book
1/1 Free
SHINEWALD JEREMY
MBAMISSION COMPLETE START-TO-FINISH MBA ADMISSIONS GUIDE (2010)
book
1/1 Free