You'll find thorough coverage of all major topics incorporated into every section, including sexual health issues; the very latest research, stories about the real experiences of real people from the "Authors' Files;" and a writing style that is warm, frank, and nonjudgmental. In addition, the authors address diversity in even more detail than the last edition of this best-selling text

The book is written in a conversational, easy-to-read style. Topics include: the functions of management; social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service. This book is a must-read for all managers, HR professionals, and anyone who needs to understand and improve their people skills