Electronic catalog
country edition:UNITED STATES
Genre:Общественно политическая литература (другое) (SPL)
language:English
catalogue:Books
Search result:
31-40 of 2584
book
WINGFIELD, BARB
Retaining Your Employees : Using Respect, Recognition, and Rewards for Positive Results / Wingfield, Barb Berry, Janice ... – USA : Axzo Press, 2001. - 98 p., il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 98 . – [N. c.] – 978-1-56052-607-0, 1-56052-607-6 : 2105 tg.
UDC:
005.95/.96
Shelf code:
Р 2013/5733
Subject headings
- Personnel management. Human resource management
Annotation
This book is an interactive, easy-to-read book designed to help you, as a manager, create a hard-to-leave workplace.You will learn to assess your treatment of employees, construct and receive feedback, and develop the attitude and communication skills you need to create a mutually satisfying, beneficial work environment
Keywords
management, communication skills, personal development, workplace, employee retention
1/1 Free
book
WOLFE, REBECCA LUHN
Office Politics : Positive Results from Fair Practices / Wolfe, Rebecca Luhn ... – USA : Axzo Press, 1997. - 100 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-445-8, 1-56052-445-6 : 2105 tg.
UDC:
005
Shelf code:
Р 2013/5734
Subject headings
- Management
Annotation
Office Politics tackles this sensitive subect by giving sound advice on such topics as practicing diplomacy, recognizing devious tactics, recovering from mistales. This book will also guide you in examining different office relationships and discovering ways in which support can be garnered from all levels
Keywords
positive political techniques, office politics, personal development, office relationships
1/1 Free
book
MADDUX, ROBERT B.
Quality Interviewing / Maddux, Robert B. . – 3d ed. .. – USA : Axzo Press, 1994. - 79 p., il., appendixes;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-262-1, 1-56052-262-3 : 2105 tg.
UDC:
005.953
Shelf code:
Р 2013/5735
Subject headings
- Recruitment of the new staff
Annotation
This book will revolutionize the way you think through the selection process and lead you to hiring practices that will improve the quality of your organization. Carefully planning, conducting, and evaluating interviews will result in sound decisions based on your predetermined specifications
Keywords
recruitment of the new staff, quality interview, successful interview, positive interview styles, select candidate
1/1 Free
book
BONET, DIANA
Quality at Work : A Personal Guide to Professional Standards / Bonet, Diana Griggs, Rick ... – USA : SkillSoft, 1989. - 87 p., il. , glossary;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 87 . – [N. c.] – 978-0-931961-72-4, 0-931961-72-6 : 1954 tg.
UDC:
005.6
Shelf code:
Р 2013/5736
Subject headings
- Quality control
Annotation
This book presents the basics of quality in an easy-to-understand format designed to help management and employees establish and meet simple, effective quality standards. With the exercises and assessments in this book, you will set up perfection standards, design goals, measure performance
Keywords
quality control, standarts of quality, customer service, professional quality standards
1/1 Free
book
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
UDC:
658.818
Shelf code:
Р 2013/5737
Subject headings
- Customer service (consumers)
Annotation
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Keywords
customer service, customer satisfaction, quality of customer service, developing customer service system
1/1 Free
book
FITZWATER, TERRY L.
Preparing for the Behavior-Based Interview : How to Get the Job You Want / Fitzwater, Terry L. ... – USA : Axzo Press, 2001. - 83 p., appendix;– (A Crisp Fifty-Minute Series Book. . – Bibliogr. : p. 83 . – [N. c.] – 1-56052-643-2, 978-1-56052-643-8 : 2105 tg.
UDC:
005.953
Shelf code:
Р 2013/5745
Subject headings
- Staffl selection. Selection criteria
Annotation
This book will teach you how to understand the motivation behind your interviewer's questions and how to follow up after the meeting. In today's highly competitive job market, it is imperative that you set yourself apart from the other applicants, maximize your search, and get an offer every time you apply
Keywords
interview preparation, tips for interview, techniques of interviews
1/1 Free
book
BERK, DIANE
Preparing for Your Interview : Getting the Job You Want / Berk, Diane ... – USA : Axzo Press, 1990. - 62 p., glossary;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 978-1-56052-033-7, 1-56052-033-7 : 2105 tg.
UDC:
005.953
Shelf code:
Р 2013/5746
Subject headings
- Staff selection. Selection criteria
Annotation
This book explains the value of being able to use the information you've obtained through research in order to ask thoughtful questions during your interview
Keywords
types of interviews, interview techniques, interview process
1/1 Free
book
CHAPMAN, ELWOOD N.
Sales Training Basics / Chapman, Elwood N. . – 3rd ed. .. – USA : Axzo Press, 1992. - 68 p., il.;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 978-1-56052-119-8, 1-56052-119-8 : 2105 tg.
UDC:
658.8
Shelf code:
Р 2013/5744
Subject headings
- Marketing. Sale
Annotation
This book gives you that confidence by teaching you how to win the game of selling. In this book, you will learn ways to communicate with customers and co-workers, build a clientele by using honesty and humor, give and receive feedback, and make the most of every sales opportunity
Keywords
selling, customer relations, sales opportunity
1/1 Free
book
SCOTT, DRU
Stress That Motivates : Self-Talk Secrets for Success / Scott, Dru . – rev. ed. .. – USA : Axzo Press, 2002. - 110 p.– (A Crisp Fifty-Minute Series Book. . – Bibliogr. : p. 110 . – [N. c.] – 978-1-56052-537-0, 1-56052-537-1 : 2105 tg.
UDC:
159.9:658
Shelf code:
Р 2013/5743
Subject headings
- Psychologie of business
- self-protection
Annotation
This book will help you stay motivated, overcome the effects of stress, and shift your belief system so that you can begin to practice healthy, positive self-talk. By using the suggested techniques and self-assessments, you can recognize and choose the self-talk you engage in
Keywords
stress reduction, self-motivation
1/1 Free
book
CHAPMAN, ELWOOD N.
Winning at Human Relations : How to Keep from Sabotaging Yourself / Chapman, Elwood N. Wingfield, Barb . – rev. ed. .. – USA : Axzo Press, 2004. - 84 p., il. , appendix;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 84 . – [N. c.] – 978-1-56052-689-6, 1-56052-689-0 : 2105 tg.
UDC:
005.95/.96
Shelf code:
Р 2013/5748
Subject headings
- Personnel management. Human resource management
Annotation
This book is an easy-to-read, interactive book that will help assess skills and work toward improvement. It will help to learn how to communicate more effectively, be objective, and develop cooperative relationships that will benefit everyone involved
Keywords
human relations, human relations principles, developing cooperative relationships, communication, personal development
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FITZWATER, TERRY L.
PREPARING FOR THE BEHAVIOR-BASED INTERVIEW (2001)
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