Services, quality management systems, standards, manuals - provides guidelines on application of ISO 9000 concepts and creation of a quality assurance system in small service enterprises, includes series of questions and exercises designed to guide enterprises through quality assurance procedures and ISO 9000 registration process.

ITC supports developing and transition economies, and particularly their business sectors, in their efforts to realize their full potential for developing exports and improving import operations.

The ITC is the technical cooperation agency of the United Nations Conference on Trade and development and the World Trade Organization for operational, enterprise-oriented aspects of trade development.

This practical and supremely useful manual is the first comprehensive, hands-on introduction to Japanese ceramics tradition is without compare in its technical and stylistyc diversity, its expressive content , and the level of appreciation it enjoys , both in Japan and around the world.

This evaluation of the impact of the tsunami response on local and national capacities is one of a series of five thematic evaluations undertaken by the TEC in 2005/2006.

Словарь содержит более 4000 банковских и финансовых терминов.В него вошли и наиболее популярные неологизмы, относящиеся к финансовой и банковской деятельности.

Книга подробно описывает события истории Ирландии с 120 г. н.э. до наших дней, со сложной и временами трагической историей этого народа.

Словарь содержит более 3000 финансовых терминов международной торговли и наиболее популярные неологизмы, относящиеся к международной торговле

This new work is an invaluable guide to the role of international organizations in funding projects world-wide and as such, it"s an ideal companion volume to Europa"s existing range of third sector and civil society publications