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91-100 из 6419
кітап
CARLAW, PEGGY
The Big Book of Customer Service Training Games : Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals with Customers / Carlaw, Peggy Deming, Vasudha Kathleen ... – New York [etc.] : McGraw-Hill, 1999. - 209, [1] p., il.;– (McGraw-Hill. . . – [N. c.] – 978-0-07-077974-7 : 3772 tg.
ӘОЖ индексі:
658.89
Сөрмелік мүқам:
Р 2013/5760
Тақырыпты айдарлар
- Customers
Аңдатпа
This book helps your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more
Кілт сөздер
customer service, training programs, customer-focused attitude, business
кітап
DRUCKER, PETER F.
The Essential Drucker : selections from the management works of Peter F. Drucker / Drucker, Peter F. ... – New York : Harperbusiness, 2001. - 358 p., index;– (Harper Business. . . – [N. c.] – 978-0-06-621087-2 (в пер.), 0-06-621087-9 : 4074 tg.
ӘОЖ индексі:
005.7
Сөрмелік мүқам:
Р 2013/5761
Тақырыпты айдарлар
- Organizational management
Аңдатпа
This book covers the basic principles and concerns of management and its problems, challenges, and opportunities, giving managers, executives, and professionals the tools to perform the tasks that the economy and society of tomorrow will demand of them
Кілт сөздер
management, objectives of a business, the entrepreneurial business
кітап
COHEN, DAN S.
The Heart of Change Field Guide : Tools and tactics for leading change in your organization / Cohen, Dan S. ... – Boston , Massachusetts : Harvard Business School Press, 2005. - 239 p., index;– (HBS Press. . – References at the end of Chapters . – [N. c.] – 978-1-59139-775-5 : 4519 tg.
ӘОЖ индексі:
005.7
Сөрмелік мүқам:
Р 2013/5758
Тақырыпты айдарлар
- Organizational management
Аңдатпа
This book provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations
Кілт сөздер
organizational change, management, change methods
кітап
TANNER, LEE
The Jazz Image : Masters of Jazz Photography / Tanner, Lee ... – New York : Abrams, 2006. - 175, [1] p., il.; . – Bibliogr.: p. 173 . – [N. c.] – 978-0-8109-5749-7 (в пер.) : 6413 tg.
ӘОЖ индексі:
78.036.9(084.12)
Сөрмелік мүқам:
У 2013/8139
Тақырыпты айдарлар
- Jazz and related styles. Photoalbum
Аңдатпа
The great improvisational American jazz musicians of the mid-20th century inspired a generation of photographers to develop a looser, moodier style of visual expression. Covering six decades of performers —from Louis Armstrong and Duke Ellington to John Coltrane and Miles Davis—this unique collection is as much a comprehensive catalogue of jazz greats as it is a salute to the photographers who captured them
Кілт сөздер
pictorial works, jazz, jazz musicians, american music
кітап
NEFF, EMILY BALLEW
The Modern West : American Landscapes, 1890-1950 : [catalog of an exhibition at the Museum of Fine Arts, Houston, Oct. 29, 2006 - Jan. 28, 2007 and the Los Angeles County Museum of Art, Mar. 4 - June 3, 2007] / Neff, Emily Ballew ... – New Haven ; London, Houston : Yale University Press, in association with the Museum of Fine Arts, 2006. - 315 p., il., index , notes; . – Bibliogr.: p. 294-307 . – [N. c.] – 978-0-300-11448-5 (в пер.), 0-300-11448-6 (hardcover), 978-0-89090-145-8 (pbk.), 0-89090-145-7 (pbk.) : 9808 tg.
ӘОЖ индексі:
7.035.93(73)
Сөрмелік мүқам:
У 2013/8138
Тақырыпты айдарлар
- "Modern" style in art of the USA
Аңдатпа
Drawing extensively from various disciplines including ethnology, geography, geology, and environmental studies, this groundbreaking book addresses shifting concepts of time, history, and landscape in relation to the work of pioneering American artists during the first half of the 20th century
Кілт сөздер
art of the USA, modernism in the USA, american art in the 19th century, exhibitions, museums of fine arts
кітап
KLATT, BRUCE
The Ultimate Training Workshop Handbook : A comprehensive guide to leading successful workshops & training programs / Klatt, Bruce ... – New York [etc.] : McGraw-Hill, 1999. - 606 p., il., index , appendixes;– (McGraw-Hill. . – Bibliogr.: 580-591 p. . – [N. c.] – 978-0-07-038201-5 : 6028 tg.
ӘОЖ индексі:
005.963.1
Сөрмелік мүқам:
У 2013/8141
Тақырыпты айдарлар
- Study. Training. Training courses
Аңдатпа
An amazing reference covering every aspect of leading a training program or workshop - this book was written for those who want to excel as trainers, and to offer maximum value both to client/employers and workshop participants
Кілт сөздер
training programs, leading a workshop, designing workshops, organizing workshops
кітап
KAUFMAN, ALICE
The Navajo Weaving Tradition : 1650 to the Present / Kaufman, Alice Selser, Christopher . – 2nd ed. .. – Tulsa ; San Francisco : Council Oak Books, 1999. - 150 p., il., glossary, index , notes;– (Council Oak. . – Bibliogr. : p. 145-146 . – [N. c.] – 1-57178-066-1, 9781571780669 : 4519 tg.
ӘОЖ индексі:
94(=811.17)(73)
Сөрмелік мүқам:
У 2013/8130
Тақырыпты айдарлар
- History of Navajo Indians in the USA
Аңдатпа
Navajo textiles have been avidly sought after and collected for more than two hundred years and provide examples of both historic and contemporary primitive art. Navajo Weaving Tradition is a detailed history and appreciation of these wonderful textiles
Кілт сөздер
Navajo Indians, American Indian cultures, Navajo textiles
кітап
Третья ежегодная Алматинская конференция по вопросам безопасности и регионального сотрудничества : Сборник материалов конференции : 21 июня 2005 г. / ... – Алматы : КИСИ при Президенте РК, 2005. - 122 с. . . – 700 экз. – 9965-458-28-6 : 30 тг.
ӘОЖ индексі:
327(47+57):005.745(100)
Сөрмелік мүқам:
Л 2013/41512
Тақырыпты айдарлар
- Материалы международной конференции по внешней политике стран бывшего Советского Союза
Аңдатпа
В сборник включены доклады, отражающие анализ стратегий, интересов, позиций внешних сил в Центральной Азии и их взаимоотношений с центральноазиатскими странами в предстоящей перспективе, а также наиболее важные проблемы укрепления безопасности и стабильности в регионе, активизации борьбы с терроризмом и экстремизмом и др.
Кілт сөздер
геополитика Центральной Азии, стратегия сотрудничества стран Центральной Азии, политические процессы, экономическое сотрудничество стран Центральной Азии
кітап
ADAMS, JONATHAN S.
The Myth of Wild Africa : conservation without illusion / Adams, Jonathan S. McShane, Thomas O. ... – Berkeley ; Los Angeles ; London : University of California Press, 1996. - 282 p., index; . – Bibliogr.: p. 265 - 272 . – [N. c.] – 978-0-520-20671-7, 0-520-20671-1 : 3915 tg.
ӘОЖ индексі:
502(6)
Сөрмелік мүқам:
Л 2013/41784
Тақырыпты айдарлар
- African nature
Аңдатпа
This book explores a joint African/Western approach to conservation with the goal of returning control to the African nations. It's a no-holds-barred attack on old-style conservation in Africa- provocative, fascinating and dead-on. The authors, associated with the World Wildlife Fund, explode the romantic fallacy of an untouched continent where animals roam freely in sanctuaries. The relationship of wildlife - and the people who share the continent with them - is central to the future of conservation
Кілт сөздер
wildlife conservation, animals and civilization, african nature
![](/FileStore/dataFiles/bc/00/1081909/content/cover.png?time=1724720089754&key=6e6d31ee6697573b125662c19a73e777)
кітап
WOLITZER, MEG
The Fingertips of Duncan Dorfman / Wolitzer, Meg . – 1st ed. .. – New York : Dutton Children's Books, 2011. - 294 p.– (Dutton. . . – [N. c.] – 978-0-525-42304-1 (в пер.) : 2230 tg.
ӘОЖ индексі:
821.111-93(73)
Сөрмелік мүқам:
Л 2013/41793
Тақырыпты айдарлар
- American novels for young readers
Аңдатпа
Twelve-year-olds Duncan Dorfman, April Blunt, and Nate Saviano meet at the Youth Scrabble Tournament where, although each has a different reason for attending and for needing to win, they realize that something more important is at stake than the grand prize
Кілт сөздер
interpersonal relations - fiction, individuality - fiction, ability - fiction, scrabble (Game) - fiction
CARLAW, PEGGY
THE BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES (1999)
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KLATT, BRUCE
THE ULTIMATE TRAINING WORKSHOP HANDBOOK (1999)
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ТРЕТЬЯ ЕЖЕГОДНАЯ АЛМАТИНСКАЯ КОНФЕРЕНЦИЯ ПО ВОПРОСАМ БЕЗОПАСНОСТИ И РЕГИОНАЛЬНОГО СОТРУДНИЧЕСТВА (2005)
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