This book describes 58 things every advertiser or marketer should know. Now fully updated and revised, The Art of Client Service is geared to the entire account team, from copy writer, art director, and planner to researcher, media executive, and support staff - anyone who works with clients

This Book examines the actual management issues involved in implementing CRM initiatives, relying exclusively on more than two dozen case histories from around the world. Readers will be introduced to the groundbreakers, the pathfinders, and the explorers of a vast and rapidly expanding new universe of customer - based business strategies

Years after running Tom Gegax' Tires Plus franchise by the seat of his pants, blissfully unaware of how little he knew about getting the most out of people and managing a world-class organization, Tom was faced with a cancer diagnosis and a business at the brink of disaster. Resolved to change things around, he improved his mental clarity, health, and relationships and noticed that the more he profited on a personal level, the more his company profited

It is really incredible for reading such book. It is more teaching ideas from Scholastic Professional Book

This handbook, which aims at providing state of the art information on family planning methods to health care providers around the world

Here at last is a much-needed resource that lets you handle time-consuming tasks, paperwork, and everyday situations quickly and efficiently while it frees your time to do what you do best - teach! This practica guide contains over 250 reproducible forms, checklists, letters, and other practical ready-to-use techniques and time-savers that have been successfully used by teachers in class

These summaries distill thousands of pages about leadership, strategy, crisis management, organizational behavior, and more—perfect for busy executives and students

Great service wins loyal customers. Hiring the right people and developing their interpersonal skills are prerequisites of great service- but they

The second of a seven-volume series, The Literature of the Agricultural Sciences, this book analyzes the trends in published literature of agricultural engineering during the past century with emphasis on the last forty years. It uses citation analysis and other bibliometric techniques to identify the most important journals, report series, and monographs for the developed countries as well as those in the Third World

The language of real estate