Public Service Excellence in the 21st Century [Text] / ; Editors: A. Baimenov, P. Liverakos... – Singapore : Palgrave Macmillan, 2019. - 345 p. . – Bibliogr. after each chapter . – 978-981-13-3215-9 (eBook), – [n. c.] – 978-981-13-3214-2 (h. c.) : 5 tg.
Highlights the most important issues of public service development and adaptation to the social and environmental conditions of the 21st century, explores artificial intelligence, offers an overview of public service systems in countries such as China, Japan and Kazakhstan