Электронды каталог
Жанр:Қоғамдық саяси әдебиет (басқа) (SPL)
Басылым тілі:Ағылшын
Каталог:Кітаптар
Нәтежелер:
41-50 из 5326
кітап
BROUNSTEIN, MARTY
Handling the Difficult Employee : Solving Performance Problems / Brounstein, Marty ... – USA : Axzo Press, 1993. - 76 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-179-2, 1-56052-179-1 : 2105 tg.
ӘОЖ индексі:
005.958
Сөрмелік мүқам:
Р 2013/5732
Тақырыпты айдарлар
- Problems with staff
Аңдатпа
This book covers everything from the first written warning through the intervention conference to termination. This book will help to define both the problem and the expected performance standard, then lead through a step-by-step improvement plan to resolve the situation in a positive and supportive manner
Кілт сөздер
management, problems with staff, difficult employee, work ethic, personal development, coaching
кітап
WINGFIELD, BARB
Retaining Your Employees : Using Respect, Recognition, and Rewards for Positive Results / Wingfield, Barb Berry, Janice ... – USA : Axzo Press, 2001. - 98 p., il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 98 . – [N. c.] – 978-1-56052-607-0, 1-56052-607-6 : 2105 tg.
ӘОЖ индексі:
005.95/.96
Сөрмелік мүқам:
Р 2013/5733
Тақырыпты айдарлар
- Personnel management. Human resource management
Аңдатпа
This book is an interactive, easy-to-read book designed to help you, as a manager, create a hard-to-leave workplace.You will learn to assess your treatment of employees, construct and receive feedback, and develop the attitude and communication skills you need to create a mutually satisfying, beneficial work environment
Кілт сөздер
management, communication skills, personal development, workplace, employee retention
кітап
WOLFE, REBECCA LUHN
Office Politics : Positive Results from Fair Practices / Wolfe, Rebecca Luhn ... – USA : Axzo Press, 1997. - 100 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-445-8, 1-56052-445-6 : 2105 tg.
ӘОЖ индексі:
005
Сөрмелік мүқам:
Р 2013/5734
Тақырыпты айдарлар
- Management
Аңдатпа
Office Politics tackles this sensitive subect by giving sound advice on such topics as practicing diplomacy, recognizing devious tactics, recovering from mistales. This book will also guide you in examining different office relationships and discovering ways in which support can be garnered from all levels
Кілт сөздер
positive political techniques, office politics, personal development, office relationships
кітап
MADDUX, ROBERT B.
Quality Interviewing / Maddux, Robert B. . – 3d ed. .. – USA : Axzo Press, 1994. - 79 p., il., appendixes;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-262-1, 1-56052-262-3 : 2105 tg.
ӘОЖ индексі:
005.953
Сөрмелік мүқам:
Р 2013/5735
Тақырыпты айдарлар
- Recruitment of the new staff
Аңдатпа
This book will revolutionize the way you think through the selection process and lead you to hiring practices that will improve the quality of your organization. Carefully planning, conducting, and evaluating interviews will result in sound decisions based on your predetermined specifications
Кілт сөздер
recruitment of the new staff, quality interview, successful interview, positive interview styles, select candidate
кітап
BONET, DIANA
Quality at Work : A Personal Guide to Professional Standards / Bonet, Diana Griggs, Rick ... – USA : SkillSoft, 1989. - 87 p., il. , glossary;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 87 . – [N. c.] – 978-0-931961-72-4, 0-931961-72-6 : 1954 tg.
ӘОЖ индексі:
005.6
Сөрмелік мүқам:
Р 2013/5736
Тақырыпты айдарлар
- Quality control
Аңдатпа
This book presents the basics of quality in an easy-to-understand format designed to help management and employees establish and meet simple, effective quality standards. With the exercises and assessments in this book, you will set up perfection standards, design goals, measure performance
Кілт сөздер
quality control, standarts of quality, customer service, professional quality standards
кітап
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
ӘОЖ индексі:
658.818
Сөрмелік мүқам:
Р 2013/5737
Тақырыпты айдарлар
- Customer service (consumers)
Аңдатпа
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Кілт сөздер
customer service, customer satisfaction, quality of customer service, developing customer service system
кітап
FITZWATER, TERRY L.
Preparing for the Behavior-Based Interview : How to Get the Job You Want / Fitzwater, Terry L. ... – USA : Axzo Press, 2001. - 83 p., appendix;– (A Crisp Fifty-Minute Series Book. . – Bibliogr. : p. 83 . – [N. c.] – 1-56052-643-2, 978-1-56052-643-8 : 2105 tg.
ӘОЖ индексі:
005.953
Сөрмелік мүқам:
Р 2013/5745
Тақырыпты айдарлар
- Staffl selection. Selection criteria
Аңдатпа
This book will teach you how to understand the motivation behind your interviewer's questions and how to follow up after the meeting. In today's highly competitive job market, it is imperative that you set yourself apart from the other applicants, maximize your search, and get an offer every time you apply
Кілт сөздер
interview preparation, tips for interview, techniques of interviews
кітап
BERK, DIANE
Preparing for Your Interview : Getting the Job You Want / Berk, Diane ... – USA : Axzo Press, 1990. - 62 p., glossary;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 978-1-56052-033-7, 1-56052-033-7 : 2105 tg.
ӘОЖ индексі:
005.953
Сөрмелік мүқам:
Р 2013/5746
Тақырыпты айдарлар
- Staff selection. Selection criteria
Аңдатпа
This book explains the value of being able to use the information you've obtained through research in order to ask thoughtful questions during your interview
Кілт сөздер
types of interviews, interview techniques, interview process
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кітап
CHAPMAN, ELWOOD N.
Sales Training Basics / Chapman, Elwood N. . – 3rd ed. .. – USA : Axzo Press, 1992. - 68 p., il.;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 978-1-56052-119-8, 1-56052-119-8 : 2105 tg.
ӘОЖ индексі:
658.8
Сөрмелік мүқам:
Р 2013/5744
Тақырыпты айдарлар
- Marketing. Sale
Аңдатпа
This book gives you that confidence by teaching you how to win the game of selling. In this book, you will learn ways to communicate with customers and co-workers, build a clientele by using honesty and humor, give and receive feedback, and make the most of every sales opportunity
Кілт сөздер
selling, customer relations, sales opportunity
кітап
SCOTT, DRU
Stress That Motivates : Self-Talk Secrets for Success / Scott, Dru . – rev. ed. .. – USA : Axzo Press, 2002. - 110 p.– (A Crisp Fifty-Minute Series Book. . – Bibliogr. : p. 110 . – [N. c.] – 978-1-56052-537-0, 1-56052-537-1 : 2105 tg.
ӘОЖ индексі:
159.9:658
Сөрмелік мүқам:
Р 2013/5743
Тақырыпты айдарлар
- Psychologie of business
- self-protection
Аңдатпа
This book will help you stay motivated, overcome the effects of stress, and shift your belief system so that you can begin to practice healthy, positive self-talk. By using the suggested techniques and self-assessments, you can recognize and choose the self-talk you engage in
Кілт сөздер
stress reduction, self-motivation
BROUNSTEIN, MARTY
HANDLING THE DIFFICULT EMPLOYEE (1993)
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1/1 Бос
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1/1 Бос
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1/1 Бос
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1/1 Бос
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GERSON, RICHARD F.
MEASURING CUSTOMER SATISFACTION (1993)
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1/1 Бос
FITZWATER, TERRY L.
PREPARING FOR THE BEHAVIOR-BASED INTERVIEW (2001)
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1/1 Бос
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1/1 Бос
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1/1 Бос
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1/1 Бос