This practical guide offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from giving sensitive feedback to employees to persuasive communications for customers
Basic Technical English [Text] : teacher"s book / J. Comfort Savage, A. S. Hick ... – New York : Oxford University Press, 1996. - 99 p., picture; . . – [n. c.] – 0-19-457383-4 : 1340 t.