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книга(book)
WOLF, THOMAS
Managing a Nonprofit Organization / Wolf, Thomas . – updated 21st-century ed. ., rev. ed. of: Managing a nonprofit organization in the twenty-first century. – New York [etc.] : Free Press, 2012. - 386 p., notes, index, il.;– (FREE PRESS. . . – [N. c.] – 978-1-4516-0846-5 : 2100 tg.
УДК:
005.7:334.724
Полочный шифр:
Л 2013/41308
Предметная рубрика
- Civil society organizations management
Аннотация
This book has been an essential resource for nonprofit administrators, managers, and business professors since 1984. Author explains how to cope with all the changes, giving you everything you need to know to be a highly successful nonprofit leader
Ключевые слова
nonprofit organizations-management, nonprofit organizations, nonprofit organizations-finance
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книга(book)
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
УДК:
658.818
Полочный шифр:
Р 2013/5737
Предметная рубрика
- Customer service (consumers)
Аннотация
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Ключевые слова
customer service, customer satisfaction, quality of customer service, developing customer service system
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DRUCKER, PETER F.
Management Challenges for the 21st Century / Drucker, Peter F. . – 1st ed. .. – New York [etc.] : Harper Business, 2001. - 207 p., index;– (Harper Business. . . – [N. c.] – 978-0-88730-999-1 : 2865 tg.
УДК:
005
Полочный шифр:
Л 2013/41245
Предметная рубрика
- Management
Аннотация
The author in his book looks at the profound social and economic changes occurring today and considers how management - not government or free markets - should orient itself to address these new realities
Ключевые слова
management, forecasting, strategies, management challenges
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Military and Political Leaders & Success : 55 Top Military and Political Leaders & How They Achieved Greatness / . – 1 st ed. .. – New York [etc.] : McGraw-Hill, 2005. - 252 p., index;– (McGraw-Hill. . . – [N. c.] – 0-07-144059-3 : 1652 tg.
УДК:
[32+355](092)
Полочный шифр:
Л 2013/41237
Предметная рубрика
- Policy. Military affairs. Biographies
Аннотация
This book tells how Colin Powell achieved the highest military post in the land with a determined will to excel as a soldier, backed up by the necessary courage, integrity, and hard work to make it happen
Ключевые слова
success, military leaders, political leaders, military biography, leadership, biographies of famous people
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PHILLIPS, DONALD T.
Martin Luther King, Jr. on Leadership : inspiration & wisdom for challenging times / Phillips, Donald T. ... – New York ; Boston : Business Plus, 2000. - 374 p., index , notes , il.;– (Business Plus. . – Bibliogr.: p. 342 - 345 . – [N. c.] – 978-0-446-67546-8 : 2035 tg.
УДК:
94(73)(092)
Полочный шифр:
Л 2013/41775
Предметная рубрика
- History of the USA. Biographies
Аннотация
In this leadership classic, Donald T. Phillips creates a structured guide useful to anyone - from a high school student to a Chief Executive Officer - for learning what it takes to be a truly great leader, particularly in times of great change. Here is an organized set of steps, strategies, and belief systems useful in forging the way to steady change, with the historic backdrop of the challenges faced by MLK and millions of other African Americans
Ключевые слова
leadership, Afro-Americans - biography, civil rights workers - biography, history of the USA
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CONLEY, CHIP
Marketing that matters : 10 practices to profit your business and change the world / Conley, Chip Friedenwald-Fishman, Eric . – 1st ed. .. – San-Francisco : Berrett - Koehler Publishers, 2006. - 202 p., il., notes, index;– (The Social Venture Network Series. . . – [N. c.] – 1-57675-383-2, 978-1-57675-383-5 : 2558 tg.
УДК:
658.8
Полочный шифр:
Л 2013/41787
Предметная рубрика
- Marketing. Sale. Production realization
Аннотация
This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers
Ключевые слова
social marketing, social responsibility of business, marketing techniques
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GARRIGUE, TOMAS
Masaryk / Garrigue, Tomas ..., 1990. - 48 s. . . – [Б. т.] – 80-7057-022-9 : 180 tg.
УДК:
929
Полочный шифр:
Г 2010/2213
Предметная рубрика
- Autobiografie
Ключевые слова
slavní lidé v České republice
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книга(book)
Marketer's Toolkit : The 10 Strategies You Need to Succeed / ... – Boston, Massachusetts : Harvard Business School Press, 2006. - 230 p., il. , appendix , notes , glossary , index;– (Harvard Business Essentials. : The New Manager's Guide and Mentor . – Bibliogr. : p. 215-221 . – [N. c.] – 978-1-59139-762-5, 1-59139-762-6 : 3765 tg.
УДК:
339.138(035)
Полочный шифр:
Р 2013/5850
Предметная рубрика
- Marketing. Guide
Аннотация
This book is about marketing, covering its foundation concepts as well as its more challenging contemporary issues, such as online and global marketing
Ключевые слова
marketing - handbooks, strategic planning - handbooks, market research, marketing communications
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книга(book)
HONOHAN PATRICK
Making Finance work for Africa [Text] / P. Honohan T. Beck ... – Washington : World Bank, 2007. - 240 p. . – Bibliogr.: p. 211-228 . – [n. c.] – 0-8213-6909-1 : 1000 tg., – 978-0-8213-6909-8
УДК:
336(6)
Полочный шифр:
Л 2004/17223
Предметная рубрика
- Public finance in Africa. Banking in Africa
Ключевые слова
african financial systems, banks and banking, policy choices
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HUFF, PRISCILLA Y.
Make Your Business Survive and Thrive! : 100+Proven Marketing Methods to Help You Beat the Odds and Build a Successful Small or Home-Based Enterprise / Huff, Priscilla Y. ... – Hoboken, NJ : John Wiley & Sons, 2007. - 349 p., glossary , index;– (WILEY. . – Bibliogr. : p. 317-327 ; Bibliogr. at the end of chapters . – [N. c.] – 0-470-05142-6 : 2708 tg.
УДК:
339.138
Полочный шифр:
Р 2013/5828
Предметная рубрика
- Marketing
Аннотация
This book gives you the inside advice you need to take your business to the next level of success. It guides you past the challenges and trials that every small business owner faces and arms you with the confidence and knowledge to achieve the one goal all entrepreneurs share - growth
Ключевые слова
home-based businesses, small business, marketing - handbooks
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DRUCKER, PETER F.
MANAGEMENT CHALLENGES FOR THE 21ST CENTURY (2001)
книга(book)
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MILITARY AND POLITICAL LEADERS & SUCCESS (2005)
книга(book)
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PHILLIPS, DONALD T.
MARTIN LUTHER KING, JR. ON LEADERSHIP (2000)
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MARKETER'S TOOLKIT (2006)
книга(book)
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HUFF, PRISCILLA Y.
MAKE YOUR BUSINESS SURVIVE AND THRIVE! (2007)
книга(book)
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