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книга(book)
CORRADO, FRANK M.
Communicating with Employees : Improving Organizational Communication / Corrado, Frank M. ... – Boston : Thomson Course Technology, 1994. - 87 p., il., appendix;– (Crisp Fifty-Minute Series. . . – [N. c.] – 1-56052-255-0 : 2105 tg.
УДК:
005.57
Полочный шифр:
Р 2013/5770
Предметная рубрика
- Communication. Informing. Message
Аннотация
In a well-run organization, people are constantly interacting. Good communication ensures that everyone contributes to the organization's success. This book can start you on your way to building that success
Ключевые слова
communication programs, communication skills, communication effectiveness
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книга(book)
HABERER, JOANN
Customer Service in the Information Age : A Common Sense Approach to High-Tech Help / Haberer, JoAnn ... – USA : Axzo Press, 2005. - 106 p., appendixes , il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 106 . – [N. c.] – 978-0-619-25909-9, 0-619-25909-4 : 2105 tg.
УДК:
005.934.5:004.738.5
Полочный шифр:
Р 2013/5768
Предметная рубрика
- Internet customer service
Аннотация
This book examines the role technology plays in customer service today and offers common-sense advice for how organizations can use technology to meet customers' needs and build relationships that keep customers coming back - all while keeping in mind that customers are people, not just account numbers
Ключевые слова
customer service, internet customer service, customer relationship management
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книга(book)
BRAHAM, BARBARA J.
Creating A Learning Organization : Promoting Excellence Through Education / Braham, Barbara J. ... – US : Axzo Press, 1995. - 104 p., il.;– (Crisp Fifty-Minute Series. . – Bibliogr.: p. 104 . – [N. c.] – 978-1-56052-351-2, 1-56052-351-4 : 2105 tg.
УДК:
005.963.1
Полочный шифр:
Р 2013/5769
Предметная рубрика
- Study. Training. Training courses
Аннотация
This book shows you how to take the idea of learning to the heart of an organization and use it to create an enthusiastic, creative group of people and winning combination of expanding knowledge and imagination
Ключевые слова
commitment to learning, training opportunities, learning organization
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книга(book)
REISNER, MARC
Cadillac Desert : The American West and Its Disappearing Water / Reisner, Marc . – rev. and updated ed. .. – New York : Penguin Books, 1993. - 582, [16] p. il., notes , index;– (Penguin Books. . – Bibliogr. : p. 522-564 . – [N. c.] – 978-0-14-017824-1 : 2444 tg.
УДК:
502.51(73)
Полочный шифр:
Л 2013/41785
Предметная рубрика
- Water environment protection in the USA
Аннотация
In this book the author writes of the earliest settlers, lured by the promise of paradise, and of the ruthless tactics employed by Los Angeles politicians and business interests to ensure the city"s growth. Cadillac Desert is a stunning expose and a dramatic, intriguing history of the creation of an Eden - an Eden that may be only a mirage
Ключевые слова
irrigation - government policy - West (U.S.) - history, water resources development, corruption (in politics) - West (U.S.) - history
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книга(book)
JAMES, HENRY
Collected Travel Writings : The Continent / James, Henry ... – New York : The Library of America, 1993. - 845, [4] p., il., glossary, index , notes;– (The Library of America. - Contents : A Little Tour in France ; Italian Hours ; Other Travels / Henry James . . – [N. c.] – 978-0-940450-77-6 (в пер.) : 6036 tg.
УДК:
821.111-992(73)
Полочный шифр:
Л 2013/41799
Предметная рубрика
- American novels. Description of travels
Аннотация
Henry James' travel writings on France and Italy are a case study in fine arts perception, understanding and interpretation. He treats each new locale as a new horizon to be engaged, absorbed, and internalized through a hermeneutic of analogical interiority. Roaming within the halls and chambers of French and Italian architecture opens, through the text, new conduits for an understanding of the vast interiority that exists within the self-examining-self. James is a master at relating the space of each location with the thoughts, instincts, relational perceptions and education of the observer
Ключевые слова
Europe - description and travel - 1800-1918, journeys - Europe, France - description and travel - 1800-1918, Italy - description and travel - 1861-1900
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книга(book)
ROMM, JOSEPH J.
Cool Companies : How the Best Businesses Boost Profits and Productivity by Cutting Greenhouse Gas Emissions / Romm, Joseph J. ... – Washington, D. C. ; Covelo ; California : Island Press, 1999. - 277 p., appendix , index , notes;– (Island Press. . . – [N. c.] – 1-59726-116-5 : 6790 tg.
УДК:
658:504.7
Полочный шифр:
Р 2013/5842
Предметная рубрика
- Fight against global warming in business
Аннотация
This book provides you with the strategies you need to boost profits and productivity while reducing greenhouse gas emissions. Each chapter begins with a discussion of the key components of the strategies and at least one representative case study
Ключевые слова
industrial productivity, just-in-time systems, industrial efficiency
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книга(book)
Creating Teams with an Edge : The Complete Skill Set to Build Powerful and Influential Teams / ... – Boston , Massachusetts : Harvard Business School Press, 2004. - 172 p., il. , appendixes , index , glossary, notes;– (The Harvard Business Essential Series. . – Bibliogr. : p. 161-164 . – [N. c.] – 978-1-59139-290-3, 1-59139-290-X : 2408 tg.
УДК:
005
Полочный шифр:
Р 2013/5848
Предметная рубрика
- Organizational management
Аннотация
This book will give you a complete overview of the skills and capabilities you need to excel. Topics include: resolving conflict and promoting interdependence within teams, improving communication among team members, leading team members to reach the same vision , reinvigorating team commitment and measuring perfomance
Ключевые слова
teams in the workplace, team work, organizational management
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книга(book)
Лихорадка у детей / ... – Москва : ГЭОТАР-Медиа, 2013. - 390 с., ил.; . – Библиогр. в конце гл . - Предм. указ.: с. 387-390 . – 2000 экз. – 978-5-9704-1729-4 : 5511 тг. 4 тн.
УДК:
616.91/.93-053.2
Полочный шифр:
Р 2013/5989
Предметная рубрика
- Лихорадка у детей
Аннотация
Данное руководство представляет научную информацию, необходимую для понимания лихорадки у детей. Оно позволяет определить основные проблемы, возникающие при лихорадке, и наметить практический подход к их решению, тем самым улучшая качество лечения. В издании освещены все аспекты лихорадки
Ключевые слова
гипертермия, лечение лихорадки, гипотермия, фебрильные судороги, дифференциальная диагностика лихорадочных состояний, история лихорадки
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книга(book)
COX, TAYLOR JR.
Creating the Multicultural Organization : A Strategy for Capturing the Power of Diversity / Cox, Taylor Jr. . – 1st ed. .. – San-Francisco : Jossey-Bass, 2001. - 168 p., il., notes, index;– (University of Michigan Business School Management Series. . . – [N. c.] – 978-0-7879-5584-7 (в пер.) : 4474 tg.
УДК:
005
Полочный шифр:
Р 2013/5882
Предметная рубрика
- Management
Аннотация
This book captures leading-edge theory and practice to offer a systematic, comprehensive model for change that will help you unleash all of the human potential that exists in your organization
Ключевые слова
diversity in the workplace, organizational systems, leadership
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книга(book)
DOVE, KENT E.
Conducting a Successful Fundraising Program : A comprehensive Guide and Resource / Dove, Kent E. ... – San-Francisco : Jossey-Bass, 2001. - 961, [5] p., il. , index;– (Jossey-Bass. . – Bibliogr. : p. 949-953 . – [N. c.] – 978-0-7879-5352-2 (в пер.) : 11543 tg.
УДК:
336.722.8(035)
Полочный шифр:
Р 2013/5881
Предметная рубрика
- Money management
Аннотация
In this book the author introduced the definitive guide to every aspect of a capital campaign. Now, drawing on the same fundamental principles that form the core of any successful development program, Dove applies his proven techniques to the full spectrum of fundraising
Ключевые слова
fund raising, fundraising programs, money management
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HABERER, JOANN
CUSTOMER SERVICE IN THE INFORMATION AGE (2005)
книга(book)
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BRAHAM, BARBARA J.
CREATING A LEARNING ORGANIZATION (1995)
книга(book)
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книга(book)
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книга(book)
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CREATING TEAMS WITH AN EDGE (2004)
книга(book)
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ЛИХОРАДКА У ДЕТЕЙ (2013)
книга(book)
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COX, TAYLOR JR.
CREATING THE MULTICULTURAL ORGANIZATION (2001)
книга(book)
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DOVE, KENT E.
CONDUCTING A SUCCESSFUL FUNDRAISING PROGRAM (2001)
книга(book)
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