Models and methods of hybrid management of business processes based on RPA technologies [[Electronic resource]] : Dissertation for the degree of doctor of Philosophy (PhD) : 8D06102 – Computer and Software Engineering / N. Zh. Nalgozhina ; International Information Technology University ; Scientific consultant R. K. Uskenbayeva ; Foreign consultant O. Pastor. – Almaty : [s. n.], 2024. – Electronic text data, 1 electronic optical disk (CD-ROM). ).