This is a down-to-earth, step-by-step guide that takes the mysteryout of providing the best possible service to your customers. This book is filled with hot tips and techniques and lots of suggestions for giving your customers the kind of service that you would like to receive

Cultures of Commerce explores the intersection of business history and the study of cultural forms, ranging from material to visual culture to literature. While both the structural changes in American business and their impact on workers have been explored in depth by historians, the broader impact of business on other cultural forms, and vice versa, is only now beginning to be studied

The book gives practical guidance to policy makers, project managers, and practitioners on how to work with the most vulnerable urban communities to mitigate landslide disasters

This book is an easy-to-use guide for anyone who has the desire to make the most of what two-year colleges have to offer. Community College Companion offers tips for doing well academically, getting involved on campus, taking advantage of the many resources available to help you succeed and much more

This book gives many successful techniques to pass GRE test and helps more than two million students score higher on exams like GRE. If you need to know it, it is in this book. Tons of drills to show you exactly what to expect on the new GRE. Key strategies for solving text Completions, sentence Equivalents, Numeric Entry, Quantitative Comparisons, and more

This book helps students narrow the search for the best college

This book helps students get beyond the advertisements and the rankings to find colleges and universities that consistently provide a remarkable undergraduate college experience and produce successful graduates

Princeton Review experts are ready to show students how to score higher on the Revised GRE. Prep programs use Adaptology, an advanced teaching method designed to give students an extra edge on the Revised GRE

In Africa there is a need to develop a secondary education curriculum adapted to the local economic and social environment

This book helps students gain high scores on the SAT and shows them how to crack the SAT by teaching students to: think like the test writers, take full advantage of the limited time allowed, find the answers to questions students don't understand by guessing intelligently