Электронный каталог
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Страна издания:Соединенные Штаты
Жанр:Общественно политическая литература (другое) (SPL)
Тематика:Прикладные науки. Медицина. Технология
Каталог:Книги
Результат поиска:
1-9 из 9
книга(book)
LEE, CHRIS
Marketing Works : Unlocking Big Company Strategies for Small Business / Lee, Chris Lima, Daniele ... – Garden City , NY : Morgan James Publishing : Habitat for Humanity Peninsula Building Partner, 2006. - 178 p., glossary; . . – [N. c.] – 1-60037-009-8 : 3010 tg.
УДК:
658.8
Полочный шифр:
Л 2013/41228
Предметная рубрика
- Marketing
Аннотация
The aims of this book are to examine the key aspects of marketing with the emphasis squarely on small business, and to demonstrate how a marketing approach can be used to improve the perfomance and subsequent profitability of your business
Ключевые слова
business, aspects of marketing, business strategies
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книга(book)
GERSON, RICHARD F.
Measuring Customer Satisfaction / Gerson, Richard F. ... – USA : Axzo Press, 1993. - 118 p., il.;– (Crisp Fifty-Minute Series. . . – [N. c.] – 978-1-56052-178-5, 1-56052-178-3 : 2105 tg.
УДК:
658.818
Полочный шифр:
Р 2013/5737
Предметная рубрика
- Customer service (consumers)
Аннотация
This book was written for everyone, from the business owner to the front-line supervisor to the customer contact employee. It will help you to define your role in assuring total customer satisfaction, how to use quality improvement measurement tools, and how to conduct necessary research and analysis
Ключевые слова
customer service, customer satisfaction, quality of customer service, developing customer service system
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книга(book)
CONLEY, CHIP
Marketing that matters : 10 practices to profit your business and change the world / Conley, Chip Friedenwald-Fishman, Eric . – 1st ed. .. – San-Francisco : Berrett - Koehler Publishers, 2006. - 202 p., il., notes, index;– (The Social Venture Network Series. . . – [N. c.] – 1-57675-383-2, 978-1-57675-383-5 : 2558 tg.
УДК:
658.8
Полочный шифр:
Л 2013/41787
Предметная рубрика
- Marketing. Sale. Production realization
Аннотация
This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers
Ключевые слова
social marketing, social responsibility of business, marketing techniques
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книга(book)
MARTIN, WILLIAM B.
Managing Quality Customer Service / Martin, William B. ... – The United States of America : Axzo Press, 1989. - 93 p., il.;– (A Crisp Fifty-Minute Series Book. . . – [N. c.] – 0-931961-83-1, 978-0-931961-83-0 : 1954 tg.
УДК:
658.8
Полочный шифр:
Р 2013/5931
Предметная рубрика
- Customer services (consumers)
Аннотация
Managing Quality Customer Service is based on the idea that there is a unique "customer service perspective" for every organization. It asks you to look at your organization and the services you provide and to put your team`s efforts at the vital points of contact with your customer. This book leads you through five stages of the customer service management cycle with a problem-solving approach at its core
Ключевые слова
quality service standards, customer-service problem solving, customer-service audit
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![](/FileStore/dataFiles/53/56/1047311/content/cover.png?time=1725073423282&key=74fd035dc80b62eac4679fed233d255c)
книга(book)
HSU, TAI-RAN
Mems and Microsystems : Design, Manufacture, and Nanoscale Engineering / Hsu, Tai-Ran ... – New Jersey : Jonh Wiley & Sons, Inc., 2008. - 550 p., figures; . – Bibiliogr.: 509-521 p. . – 978-0-470-08301-7 : 800 tg.
УДК:
62
Полочный шифр:
Р 2012/4176
Предметная рубрика
- Инженерное дело. Техника в целом
Аннотация
This book remains the only available text to cover both the electical and the mechanical aspects of the technology
Ключевые слова
MEMS, microsystems, technology
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![](/FileStore/dataFiles/74/6d/1034063/content/cover.png?time=1725073423283&key=6848ac0d8276716b4a75233cb673e696)
книга(book)
MAISTER, DAVID H.
Managing the professionnal servise firm / Maister, David H. ... – USA : Free Press, 1993. - 376 p., bibliographical reference, index; . . – 0-684-83431-6 : 730 tg.
УДК:
65
Полочный шифр:
Л 2011/32702
Предметная рубрика
- Телекоммуникации. Транспорт. Бухгалтерия. Организация производства. Связи с общественностью
Аннотация
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals
Ключевые слова
professional corporations - management, service firm, management of company
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![](/FileStore/dataFiles/ac/2c/1041744/content/cover.png?time=1725073423283&key=10e712f89120e2b87c1ae82a59f9868e)
книга(book)
DE STEFANO LEWIS, KEETA
Manual of School Health : a handbook for school nurses, educators, and health professionals / De Stefano Lewis, Keeta Bear, Bonnie J. ... – St. Louis, Missouri 63146 : Saunders Elsevier, 2009. - 654 p., diagrams, tables; . . – 978-1-4160-3778-1 : 950 tg.
УДК:
61
Полочный шифр:
Р 2011/3775
Предметная рубрика
- Медицинские науки
Аннотация
The manual offers quick access to the most relevant health and wellness information for children - from birth through age 21. Includes information on special education
Ключевые слова
health manual, encyclopedia of health, school health
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![](/FileStore/dataFiles/1b/03/1048001/content/cover.png?time=1725073423284&key=f52bdf53fbded7a08617fc2e0d3d600c)
книга(book)
SAAD, MICHEL
Mechanical Discipline-Specific Review for the FE/EIT Exam / Saad, Michel Tabrizi, Abdie H., Lindeburg, Michael R. ... – Belmont, CA : The Power to Pass, 2006. - 91 p., ill.; . . – 978-1-59126-065-3 : 500 tg.
УДК:
62
Полочный шифр:
У 2012/6503
Предметная рубрика
- Инженерное дело. Техника в целом
Аннотация
This book is designed to give you the best preparation for the mechanical section of the FE exam. Sixty practice problems plus two 4-hour afternoon practice exams supplement your study regime and help you assess your readiness for the exam. Step-by-step solutions demonstrate an efficient approach to solving each problems
Ключевые слова
mechanics, fe/eit exam, engineering
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книга(book)
SHINEWALD JEREMY
mbaMission Complete Start-to-Finish MBA Admissions Guide [Text] / J. Shinewald ... – New York : MGPrep Publishing, 2010. - 250 p. . . – [n. c.] – 978-1-935707-00-4 : 40 tg.
УДК:
658
Полочный шифр:
Л 2016/5383
Предметная рубрика
- Production organization
Аннотация
The Book will help you confidently navigate your way through the entire business school application process
Ключевые слова
business schools, MBA programs, MBA Admissions guide
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книга(book)
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книга(book)
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книга(book)
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MARTIN, WILLIAM B.
MANAGING QUALITY CUSTOMER SERVICE (1989)
книга(book)
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книга(book)
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MAISTER, DAVID H.
MANAGING THE PROFESSIONNAL SERVISE FIRM (1993)
книга(book)
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DE STEFANO LEWIS, KEETA
MANUAL OF SCHOOL HEALTH : A HANDBOOK FOR SCHOOL NURSES, EDUCATORS, AND HEALTH PROFESSIONALS (2009)
книга(book)
1/1 Свободно
SAAD, MICHEL
MECHANICAL DISCIPLINE-SPECIFIC REVIEW FOR THE FE/EIT EXAM (2006)
книга(book)
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SHINEWALD JEREMY
MBAMISSION COMPLETE START-TO-FINISH MBA ADMISSIONS GUIDE (2010)
книга(book)
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