This book shows how to define your company`s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization`s core values. It offers ten practices to engage customers using innovative marketing techniques - from discovering how customers make decisions to building commited communities of customers

Like a mentor-on-call, this best-selling book brings a wealth of wisdom and information to the new supervisor. It's clearly organized into four logical parts that focus on the biggest concerns: understanding the basics of supervisory responsibilities, developing personal effectiveness, managing many personalities, and working with groups

Paul Timm will teach readers how to become a "customer magnet." After reading this second edition, one will know how to establish a customer base, retain customers through satisfaction and appreciation, and win back lost customers. There are probably thousands of proven ways to win new customers, but Dr. Timm offers the best - a mix of classic, common sense tips, and ingenious advice

Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet. You will find: Information on creating a unique mission statement. Ways to deal with internal and external factors (such as equipment failure or an unfavorable stock market) that affect your business. Helpful charts, checklists, hints, tips, and graphs

Proceedins includes abstracts of participants of the Twentieth International Symposium on Mine Planning and Equipment Selection MPES 2011 in which problems of design and planning of surface and underground mines, information technologies in mine engineering and management, mining equipment selection and mining automation, geomechanics and safety etc.

Отражены вопросы изысканий, проектирования и строительства городских подземных транспортных сооружений

The Speed of Trust begins within each of us personally, continues into our relationships, expands into our organizations, extends into our marketplace relationships, and ultimately encompasses our global society at large. Covey presents a road map to establish trust on every level, build character and competence, enhance credibility, and create leadership that inspires confidence

В учебнике приводятся сведения о состоянии и перспективах развития производства текстильных товаров и одежды, дается характеристика соответствующего сырья, процессов производства и рассматривается их влияние на свойства готовых изделий

В монографии описана морфология пищевого центра и дана структурно-функциональная характеристика его узловых механизмов

Сборник состоит из материалов 3-го Всесоюзного съезда нейрохирургов